Credit Controller

JR United Kingdom; Bedlington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Northumberland is seeking a Credit Controller to join their busy team. The role involves managing customer debts, evaluating credit requests, and maintaining strong relationships with clients. The ideal candidate will have at least 3 years of relevant experience and strong communication skills, able to navigate a team environment effectively.

Qualifications

• At least 3 years' experience in a credit control team.
• Fluency in English; additional European languages desirable.
• Strong working knowledge of Microsoft Office, especially Excel.

Responsibilities

• Manage and collect debts for a portfolio of customers.
• Evaluate credit requests and review customer limits.
• Ensure timely debt collection and initiate legal procedures if necessary.

Skills

Communication

Attention to detail

Problem solving

Planning and organization

Tools

Microsoft Excel

AX Dynamics

SAP

Job description

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Jackson Hogg are supporting a great business in Northumberland for their appointment of a credit controller in a busy team where you will be responsible for a dedicated ledger.

Responsibilities

• Proactively managing and collecting debts of company debtors for a portfolio of customers within the region. (ule)
• Evaluating new credit requests and reviewing the credit limits of customers.
• Ensuring timely collection of debts and initiating legal procedures if necessary.
• Negotiating and preparing repayment plans.
• Processing reconciliations and cleaning up of the customer accounts.
• Booking the incoming customer payment of several currencies, ensuring the cash allocated daily and reconciled into the appropriate accounts.
• Processing the month-end bank reconciliations.
• Preparing customer statements, client status reports and any other relevant information as required.
• Conducting regular debtor review meetings with key stakeholders where needed.
• Maintaining strong customer relationships and responding to internal and external queries in a timely manner.
• Carrying out adhoc analysis work for the wider finance team.

Requirements

• At least 3 years' experience of working within a similar credit control team environment.
• Fluency in English is essential. Additional European languages would be desirable.
• A good working knowledge of all Microsoft Office products, particularly Excel.
• A good working knowledge of AX Dynamics and/or SAP.
• Strong communication skills, with the ability to work well with teams across multiples offices and countries.
• A social personality to be able to work well in a team environment, as well as individually.
• Confident and assertive, whilst also being patient and friendly to all customers and employees.
• Strong attention to detail, with the ability to investigate issues and provide good solutions to problem areas.
• Good planning and organization skills, able to deal with multiple priorities and juggle a busy workload.