Credit Controller 9- 12 months, Maternity cover

DYKA; Carlisle; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in civils drainage and water management seeks a Credit Controller for a 9-12 month maternity cover in Carlisle. The ideal candidate will manage their ledger, handle payments, and ensure effective communication across departments. Candidates should have experience in credit control and proficiency in Excel.

Qualifications

• Experience in all aspects of credit control.
• Familiarity with credit agencies.
• Professional telephone manner.

Responsibilities

• Manage your own ledger independently.
• Prioritize workload and meet cash collection targets.
• Communicate effectively with internal departments and customers.

Skills

Credit control

Customer service

Communication

Excel

Outlook

Tools

SAP Business One

Job description

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Credit Controller 9-12 months, Maternity cover, Carlisle

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Client:

DYKA

Location:

Carlisle, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5bc003473fc6

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Company Description

At JDP we’re experts in civils drainage and water management. For over 50 years we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network, and technical assistance to be a one-stop shop for our customers. We pride ourselves on excellent customer service and being a great company to work for!

Job Description

We are seeking a Credit Controller to join our Head Office team in Longtown for 9-12 months.

The ideal candidate will have experience in all aspects of credit control, familiarity with credit agencies, and a professional telephone manner. Proficiency in Excel and Outlook is required, and experience with SAP Business One is a plus.

Responsibilities and Duties:

• Manage your own ledger independently.
• Prioritize workload, contact customers, and meet cash collection targets.
• Allocate incoming payments accurately.
• Communicate effectively with internal departments, branches, and external bodies.
• Handle customer calls, queries, and escalate as necessary.
• Coordinate with sales offices for invoice queries and credit notes.
• Make credit limit decisions and manage overdue accounts.
• Troubleshoot and resolve day-to-day issues.
• Maintain and update customer credit limits, proactively seeking higher limits for key customers.
• Keep detailed ledger records and escalate potential bad debts according to procedures.

Applicants must be UK-based with the right to work; sponsorship is not available.

Qualifications

Experience in customer operations processes and customer service best practices is beneficial. Knowledge of SAP Business One is advantageous but not mandatory.