Credit Control Specialist - Hybrid (12-Month FTC)

Confidential; Watford; Hybrid; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Hybrid working

Office parking

Pension scheme

Annual leave 24 days + BH

Training and development

Employee Assistance Programme

Career progression

Job summary

Confidential in Watford is seeking a proactive Credit Control Administrator on a 12-month FTC to join our Finance team. The hybrid role splits time between the office and remote work, with two days in the office weekly.

You will manage customer accounts, chase aged debt, resolve queries, and support cash flow. Experience with NetSuite is desirable, along with strong communication and meticulous data handling.

Qualifications

• Previous experience in a Credit Control, Accounts Receivable, or Finance Administration role.
• Strong working knowledge of NetSuite ERP desirable
• Proven experience managing aged debt and debt collection processes.
• Excellent communication and customer service skills.
• Strong reconciliation and problem-solving abilities.
• Proficient in Microsoft Excel and the wider Microsoft Office suite.
• Strong attention to detail and organisational skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Support the Accounts Receivable team in managing customer queries, reducing aged debt, minimising risk, and maximising cash flow.
• Working with customers and internal departments to resolve queries within agreed service levels
• Delivering invoices and statements to customers.
• Allocating customer receipts accurately and in a timely manner.
• Processing debit and credit notes as required.
• Using customer spend management portals, such as Coupa, to upload invoice data and support the collection of payments.
• Processing customer direct debit payments monthly.
• Providing administrative support to the Accounts Receivable team.
• Undertaking any other ad hoc duties as required.

Skills

Credit control

Accounts receivable

Finance administration

Communication

Customer service

Attention to detail

Time management

Organisational skills

Education

AAT qualification

Tools

NetSuite ERP

Job description

Confidential in Watford is seeking a proactive Credit Control Administrator on a 12-month FTC to join our Finance team. The hybrid role splits time between the office and remote work, with two days in the office weekly.

You will manage customer accounts, chase aged debt, resolve queries, and support cash flow. Experience with NetSuite is desirable, along with strong communication and meticulous data handling.