Credit Control Specialist – Cash Collection & AR (6-Month)

Confidential; Poole; On-site; GBP 30,000 - 35,000; Full time

Job summary

Talent Finance is recruiting for an experienced Accounts Receivable & Credit Control Specialist for an initial six-month, fully onsite contract in Poole, Dorset. The role concentrates on credit control, cash collection and reducing aged debt within the sales ledger.

You will own a portfolio of customer accounts, proactively chase overdue payments by phone and email, and collaborate with internal stakeholders to resolve disputes and ensure timely settlements.

Qualifications

• Strong credit control and accounts receivable experience.
• Proven track record of collecting overdue debt.
• Experience managing a busy portfolio of customer accounts.
• Confident picking up the phone and proactively chasing payment.
• Experience using a large ERP system; Dynamics 365 preferred.

Responsibilities

• Proactively chasing outstanding and overdue debt by telephone and email.
• Taking ownership of customer accounts and driving collections activity.
• Monitoring aged debt and prioritising accounts requiring immediate action.
• Building relationships with customers while maintaining a firm and professional approach to collection.
• Investigating and resolving invoice disputes and payment queries.
• Working with internal stakeholders to remove issues preventing payment.
• Escalating overdue and problematic accounts appropriately.
• Allocating incoming cash against customer accounts.
• Reconciling customer accounts and investigating discrepancies.
• Maintaining accurate sales ledger and AR records.
• Supporting customer invoicing and credit note processes.
• Producing aged debtor and cash collection reporting.
• Supporting month-end AR processes.
• Contributing to improvements across credit control and AR processes.

Skills

Credit control

Accounts Receivable

Debt collection

Communication skills

Phone-based collections

Tools

Microsoft Dynamics 365

ERP system

Job description

Talent Finance is recruiting for an experienced Accounts Receivable & Credit Control Specialist for an initial six-month, fully onsite contract in Poole, Dorset. The role concentrates on credit control, cash collection and reducing aged debt within the sales ledger.

You will own a portfolio of customer accounts, proactively chase overdue payments by phone and email, and collaborate with internal stakeholders to resolve disputes and ensure timely settlements.