Credit Control Officer

JobsTrackR; Sunderland; On-site; GBP 15,000 - 21,000; Full time

Job summary

JobsTrackR is seeking a Credit Control Officer in Portsmouth for a temporary role, paying £13.44 per hour (PAYE). You will manage a portfolio of customer accounts and ensure timely collection of income through proactive calls and written communication.

Responsibilities include negotiating repayment plans, advising on debt management strategies, maintaining accurate records in financial systems, and producing monthly income reports. Pre-employment references may be required.

Qualifications

• Experience in collecting payments and managing customer accounts.
• Ability to monitor aged debt and pursue overdue balances.
• Strong negotiation skills for repayment arrangements.

Responsibilities

• Manage a designated portfolio to ensure income billed is collected.
• Proactively chase outstanding balances through calls and written comms.
• Handle telephone payments and maintain updated records in financial systems.
• Produce monthly reports and support income collection goals.

Skills

Credit control

Aged debt management

Telephone collection

Communication skills

Job description

Credit Control Officer needed in Portsmouth

This is a temporary role and the rate is £13.44ph PAYE

The reference number is: 5306021

The successful candidate will take responsibility for a designated portfolio of customer accounts, ensuring all income billed through the sundry debtor ledger is collected within agreed payment terms. They will proactively monitor aged debt, follow up outstanding balances through timely calls and written communication, and resolve customer queries by working closely with internal teams and external customers.

They will negotiate suitable repayment arrangements when required, provide informed recommendations on the most effective approach to managing overdue debt, and maintain accurate, up-to-date records within the financial systems. The successful candidate will also handle telephone payments, produce monthly reports, and contribute positively to a collaborative team focused on maximising income collection.

All our roles may be subject to pre-employment checks including references so please be prepared.