Credit Control Officer

Essential Employment; Portsmouth; On-site; GBP 35,818,000 - 41,328,000; Full time

Job summary

Essential Employment is seeking a Credit Control Officer in Portsmouth on a temporary basis. The role pays £13.44 per hour PAYE and involves managing a portfolio of customer accounts to ensure timely income collection.

You will monitor aged debt, pursue outstanding balances by phone and written communication, negotiate repayment arrangements, and maintain accurate records in financial systems. References may be requested as part of pre-employment checks.

Qualifications

• Role involves managing a designated portfolio of customer accounts and ensuring income billed is collected within terms.
• Proactively monitoring aged debt and following up outstanding balances via calls and written communication.
• Negotiating repayment arrangements and advising on effective debt recovery strategies.
• Maintaining accurate records in financial systems and handling telephone payments; producing monthly reports.

Responsibilities

• Designated portfolio management and income collection within terms.
• Proactive aged debt monitoring and outreach to customers with outstanding balances.
• Negotiate repayment plans and advise on best approach for overdue debt.
• Maintain financial system records and process telephone payments; contribute to monthly reports.

Job description

Credit Control Officer needed in Portsmouth

This is a temporary role and the rate is £13.44ph PAYE

The reference number is: 5306021

The successful candidate will take responsibility for a designated portfolio of customer accounts, ensuring all income billed through the sundry debtor ledger is collected within agreed payment terms. They will proactively monitor aged debt, follow up outstanding balances through timely calls and written communication, and resolve customer queries by working closely with internal teams and external customers.

They will negotiate suitable repayment arrangements when required, provide informed recommendations on the most effective approach to managing overdue debt, and maintain accurate, up-to-date records within the financial systems. The successful candidate will also handle telephone payments, produce monthly reports, and contribute positively to a collaborative team focused on maximising income collection.

All our roles may be subject to pre-employment checks including references so please be prepared.