Credit Control Manager

Dobson Welch Recruitment Specialists; Liverpool; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Birthday day off

Pension and additional benefits package

Job summary

A leading property management firm is seeking an experienced Leasehold Credit Control Manager to join its finance team in Liverpool. The successful candidate will manage a portfolio of leasehold accounts, handling service charges and high-value arrears. Responsibilities include issuing reminder notices, liaising with solicitors, and preparing legal documentation. Ideal candidates will have a strong background in leasehold and property credit control along with excellent stakeholder communication skills. The role requires being office-based within commuting distance of Liverpool and offers benefits such as a pension and extra leave.

Qualifications

• Proven experience in leasehold, service charge, or property credit control.
• Comfortable managing high-volume arrears and legal processes.
• Highly organised and proactive.

Responsibilities

• Manage a large portfolio of leasehold accounts and collect service charges.
• Oversee aged debt and develop recovery strategies.
• Prepare documentation for legal action and track progress.

Skills

Leasehold credit control

Stakeholder communication

Organisational skills

Legal process management

Job description

A well-established property and block management organisation is looking to appoint an experienced Leasehold Credit Control Manager to join its finance team.

This role is suited to someone with a strong background in leasehold, service charge, or property credit control who is confident managing high-value arrears, legal processes, and stakeholder communication.

Key Responsibilities

• Manage a large portfolio of leasehold accounts, collecting service charges and ground rent
• Oversee aged debt, disputes, and recovery strategies to reduce debtor days
• Issue reminder notices, final demands, and pre-legal correspondence
• Liaise with external solicitors on arrears and legal cases
• Prepare documentation for legal action and track case progress
• Produce regular aged debt reports and updates for senior management
• Work closely with block managers and internal finance teams
• Communicate professionally with leaseholders and managing agents

About You

• Proven experience in leasehold, service charge, or property credit control
• Comfortable managing high-volume arrears and legal processes
• Highly organised, proactive, and confident dealing with stakeholders
• Able to work in a fast-paced, office-based environment

Birthday day off

Pension and additional benefits package

📌 Office-based role – must be within commuting distance of Liverpool