Credit Control Manager

Michael Page Marketing; Chatham; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career development

Job summary

Michael Page Marketing in the United Kingdom is seeking a skilled Credit Control Manager for a well-established FMCG business. You will lead the full day-to-day credit control function, release orders, and ensure accurate posting of receipts.

You will build strong client relationships, assess credit risk, manage over-90-day debts, and collaborate with Logistics and Customer Services on EDI processes. A professional, detail-oriented approach and proficiency in accounting software are essential.

Qualifications

• Excellent communication skills to build and maintain client relationships.
• Experience with EDI systems.
• Proficiency in accounting software and Microsoft Office.
• Detail-oriented and well-organised.
• Ability to work independently and as part of a team.

Responsibilities

• Manage the full day-to-day credit control function, including releasing orders.
• Post and allocate receipts, perform due credit checks, and issue customer statements.
• Oversee debtor accounts with accurate records and reconciliations.
• Develop and maintain strong client relationships to support collections.
• Assess credit risk and set credit limits for customers.
• Enable discretionary limits for eligible customers.
• Prepare regular debt and account status reports for management.
• Collaborate with internal teams to resolve disputes and billing issues.
• Ensure compliance with policies and regulations related to credit management.
• Provide recommendations for process improvements in credit control.
• Monitor over-90-day debt and take actions, including negotiation or legal steps when needed.
• Liaise with sales reps to support account management and resolve payment issues.
• Work with Logistics and Customer Services on EDI-related processes.

Skills

Excellent communication skills

EDI Systems

Accounting software proficiency

Microsoft Office

Detail-oriented

Independent and collaborative work

Job description

• Competitive Salary and Benefits
• Career development

About Our Client

This role is with a well-established company in the FMCG sector, known for its commitment to excellence in product delivery and customer satisfaction. The organisation offer a structured and professional environment for career growth.

Job Description

• Manage the full day-to-day credit control function, including releasing orders
• following due credit checks, posting and allocating receipts, and issuing customer
  account statements.
• Oversee debtor accounts, ensuring accurate records and reconciliations.
• Develop and maintain strong relationships with clients to support efficient collections.
• Assess credit risk and establish credit limits for new and existing customers.
• Facilitate the use of discretionary limits for eligible customers
• Prepare regular reports on outstanding debts and account statuses for management review.
• Collaborate with internal teams to resolve disputes and billing issues promptly.
• Ensure compliance with company policies and industry regulations related to credit management.
• Provide recommendations for process improvements within the credit control function.
• Monitor over-90-day debt and take appropriate action to reduce exposure, including
  dispute resolution, payment negotiation, and initiating legal proceedings where
  necessary.
• Liaise with internal sales representatives to support account management and
  resolve issues impacting payment
• Work collaboratively with the Logistics and Customer Services teams on EDI-related processes and requirement

The Successful Applicant

A successful Credit Control Manager should have:

• Excellent communication skills to build and maintain client relationships.
• Worked with EDI Systems
• Proficiency in relevant accounting software and Microsoft Office applications.
• A detail-oriented and organised approach to work.
• The ability to work independently and collaboratively as part of a team.

What's on Offer

• Competitive salary
• Permanent position offering long-term career opportunities.
• Supportive and professional work environment
• Opportunities for growth and development within the accounting and finance department.

Job summary

• Job function
• Accounting

• Subsector
• Accounts Receivable

• Sector
• Business Services

• Location
• Chatham

• Contract type
• Permanent

• Job reference
• JN-062026-7049001