Credit Control Executive - Australia

PHMG; Greater Manchester; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Competitive salary and rewards

Career development and progression

All expenses paid company events

Birthday time off

On-site barber and beautician

Creative, spacious offices with breakout areas

Fundraising initiatives for charity

Cycle to work scheme

Smart pension scheme

Job summary

A leading company in credit control is looking for a Credit Control Executive located in Old Trafford, Manchester. In this role, you will manage client relationships, ensuring excellent service and addressing outstanding queries. The ideal candidate will have strong customer service skills, the ability to work independently, and a confident, professional demeanor. Benefits include competitive salary, performance-linked progression, and various company rewards.

Responsibilities

• Providing a first-class experience to our Australian client base.
• Liaising with clients in relation to outstanding invoices/queries.
• Managing any defaulted direct debit/credit card payments.
• Getting the best possible result from your client base, whilst aiming to excel against KPIs.

Skills

Excellent customer service skills

Ability to work independently and as part of a team

Confident and professional manner

Fast thinker and decision maker with excellent attention to detail

Strong skills in communication, analysis and Microsoft Excel

Job description

Role: Credit Control Executive
Location: Old Trafford, Manchester
Hours: 9.30pm - 6.30am 4 nights a week (Sunday to Wednesday night/Monday night to Thursday night)
Salary: £28000 base, £33,000 OTE
Responsible to: Head of Credit Control
Internal Relationships: Sales, ABC, Client Services and Client Support teams

Responsibilities

• Providing a first-class experience to our Australian client base
• Liaising with clients in relation to outstanding invoices/queries
• Managing any defaulted direct debit/credit card payments
• Getting the best possible result from your client base, whilst aiming to excel against KPIs

Skills, Knowledge and Experience Required

• Excellent customer service skills
• Ability to work independently and as part of a team
• Confident and professional manner
• Fast thinker and decision maker with excellent attention to detail
• Strong skills in communication, analysis and Microsoft Excel

Benefits

• Competitive salary and rewards
• Career development and progression directly linked to your performance
• All expenses paid company events in sought after venues
• Birthday time off to celebrate
• On-site barber and beautician
• Creative, spacious offices with breakout areas and bar
• Fundraising initiatives for our registered charity – the PHMG Foundation
• Cycle to work scheme
• Smart pension scheme following a three-month probationary period