Credit Control Clerk

Confidential; Manchester, Salford; Hybrid; GBP 22,000 - 32,000; Part time

Benefits offered by this job

Hybrid working

Job summary

Confidential in Manchester is seeking a Credit Control Clerk to maintain accurate customer accounts, chase overdue balances and record conversations. You will liaise by phone and email to resolve queries and allocate payments to the correct ledgers, ensuring balances stay up to date.

The role is temporary with hybrid working, offering a competitive salary and opportunities for long-term progression within the Accounting & Finance team.

Qualifications

• Experience in credit control and following up outstanding balances.
• Confidence communicating with customers by phone and email.
• Ability to maintain accurate records and update accounts.
• Experience resolving payment and account queries.
• Good attention to detail when allocating payments.
• Ability to manage tasks in an organised way during a temporary assignment.

Responsibilities

• Maintain accurate customer account information and update records as required.
• Review outstanding balances and follow up on overdue payments.
• Contact customers by phone and email to discuss payment status and resolve queries.
• Record customer conversations, payment promises and account updates clearly.
• Allocate payments to the correct customer accounts to keep balances accurate.
• Investigate account queries and work with relevant colleagues to resolve them.
• Prepare clear information on outstanding balances for the Accounting & Finance team.
• Help maintain an orderly credit control process throughout the temporary contract.

Skills

Credit control experience

Phone & email communication

Record keeping

Payment allocation

Attention to detail

Job description

As a Credit Control Clerk in Manchester, you will help keep the Accounting & Finance function organised by maintaining accurate customer account records and following up outstanding balances.

Client Details

A fantastic well established organisation based in Manchester.

Description

• Maintain accurate customer account information and update records as required.
• Review outstanding balances and follow up on overdue payments.
• Contact customers by phone and email to discuss payment status and resolve queries.
• Record customer conversations, payment promises and account updates clearly.
• Allocate payments to the correct customer accounts to keep balances accurate.
• Investigate account queries and work with relevant colleagues to resolve them.
• Prepare clear information on outstanding balances for the Accounting & Finance team.
• Help maintain an orderly credit control process throughout the temporary contract.

Profile

• Experience of credit control and following up outstanding customer balances.
• Confidence communicating with customers by phone and email.
• Ability to maintain accurate records and update account information.
• Experience resolving payment and account queries.
• Good attention to detail when allocating payments and checking balances.
• Ability to manage tasks in an organised way during a temporary assignment.

Job Offer

Immediate start + hybrid working + competitive salary + long term opportunities