Credit Controller Clerk | Hybrid, Immediate Start

Michael Page; Manchester; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

Michael Page in Manchester is seeking a Credit Control Clerk to help keep the Accounting & Finance function organised by maintaining accurate customer account records and following up outstanding balances. Immediate start with hybrid working on a temporary contract.

You will review balances, contact customers by phone and email to discuss payment status and resolve queries, allocate payments to the correct accounts, and record conversations and updates clearly.

Qualifications

• Experience in credit control and collecting payments.
• Comfort talking with customers by phone and email.
• Detail-oriented with accurate record-keeping.
• Ability to manage tasks during a temporary assignment.

Responsibilities

• Maintain accurate customer account information and update records as required.
• Review outstanding balances and follow up on overdue payments.
• Contact customers by phone and email to discuss payment status and resolve queries.
• Record customer conversations, payment promises and account updates clearly.
• Allocate payments to the correct customer accounts to keep balances accurate.
• Investigate account queries and work with relevant colleagues to resolve them.
• Prepare clear information on outstanding balances for the Accounting & Finance team.
• Help maintain an orderly credit control process throughout the temporary contract.

Skills

Credit control

Customer communication

Record keeping

Payment allocation

Problem solving

Job description

Michael Page in Manchester is seeking a Credit Control Clerk to help keep the Accounting & Finance function organised by maintaining accurate customer account records and following up outstanding balances. Immediate start with hybrid working on a temporary contract.

You will review balances, contact customers by phone and email to discuss payment status and resolve queries, allocate payments to the correct accounts, and record conversations and updates clearly.