Credit Controller

Michael Page; Greater Manchester; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Michael Page is recruiting an experienced Credit Controller based in Trafford for a hybrid role with a salary of £30,000–£32,000 and bonus potential. You will own your ledger, chase outstanding debts, and build strong customer relationships within a busy finance team.

You will monitor aged debt, resolve queries, and produce cash collection reports while supporting the wider finance function and contributing towards targets.

Qualifications

• Experience in Credit Control/Accounts Receivable.
• Ability to manage own ledger and chase debts.
• Strong communication and relationship-building skills.
• Comfort with challenging conversations with customers.
• Good Excel and general systems skills.
• Organised, proactive and able to prioritise a busy workload.

Responsibilities

• Manage your own portfolio of customer accounts and own the collection process.
• Proactively chase overdue debts via telephone and email.
• Build and maintain relationships with customers.
• Monitor aged debt and follow up on overdue balances.
• Resolve customer queries and disputes in a timely manner.
• Allocate and reconcile customer payments; arrange payment plans.

Skills

Credit Control

Accounts Receivable

Customer Relationships

Excel

Communication

Organization

Tools

Excel

Job description

This is a great opportunity for an experienced Credit Controller to take ownership of their own ledger, managing customer relationships, resolving queries and proactively collecting outstanding debt. Based in Trafford, the role offers £30,000-£32,000, hybrid working and bonus potential, within a supportive finance team.

Client Details

The client is a well-established and growing organisation based in Trafford, offering a supportive and collaborative working environment within a busy finance function. They promote a flexible, people-focused culture, offering hybrid working, bonus potential and opportunities for employees to develop and progress within the business.

Description

• Managing your own portfolio of customer accounts and taking full ownership of the collection process
• Proactively chasing outstanding debt via telephone and email
• Building and maintaining strong relationships with customers
• Monitoring aged debt and ensuring overdue balances are followed up effectively
• Resolving customer queries and disputes in a timely manner
• Allocating and reconciling customer payments where required
• Agreeing payment plans and monitoring these to ensure payments are received
• Working closely with internal teams to resolve invoice and account queries
• Producing regular aged debt and cash collection reports
• Escalating problematic accounts where appropriate
• Supporting the wider finance team and contributing towards cash collection targets
• Identifying opportunities to improve existing credit control processes

Profile

A successful Credit Controller should have:

• Have previous experience working within Credit Control / Accounts Receivable
• Are confident managing their own ledger and chasing outstanding debt
• Have strong communication and relationship-building skills
• Are comfortable having challenging conversations with customers when required
• Have good Excel and general systems skills
• Are organised, proactive and able to prioritise a busy workload
• Enjoy working towards individual and team targets
• Have a strong attention to detail and a commercially minded approach

Job Offer

• Salary ranging from £30,000 to £32,000, dependent on the level of experience.
• Hybrid working arrangement, offering flexibility.
• Permanent position within the retail industry.