Credit Control

Consula Group LTD; Liverpool; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Pension

Holiday allowance

Job summary

Consula Group LTD in Liverpool is seeking an experienced Credit Controller to join a busy finance team. You will manage the full credit control function, proactively pursuing overdue invoices and building client relationships to ensure timely cash collection.

Hybrid working with flexibility is offered; you will communicate with internal teams, assess creditworthiness, and support month-end processes. A stable, permanent role with competitive benefits awaits the right candidate.

Qualifications

• Proven experience in a Credit Control role
• Strong communication skills
• Highly organised and able to prioritise a busy workload
• Proficient in accounting software and Microsoft Excel
• London-based or able to commute to London regularly

Responsibilities

• Manage a busy ledger, proactively chasing outstanding invoices by telephone, email, and letter in line with agreed credit terms.
• Build and maintain strong relationships with clients, resolving payment queries and disputes efficiently and professionally.
• Monitor debtor accounts and escape overdue balances in line with company policy.
• Allocate cash receipts accurately and reconcile accounts regularly.
• Prepare aged debtor reports and present updates to the finance team and senior management.
• Liaise with internal teams to resolve billing queries and disputes.
• Assess the creditworthiness of new and existing customers, recommending credit limits where appropriate.
• Support month-end processes and reporting as required.

Skills

Credit control

Communication

Organisation

Excel

Accounting software

Independent worker

Team collaboration

Debt collection

Tools

Microsoft Excel

Accounting software

Job description

The Role

We are looking for an experienced and proactive Credit Controller to join a busy finance team based in Liverpool. This is a key role within the business, responsible for managing the full credit control function and ensuring the timely collection of outstanding debt across a varied ledger.

You will be a confident communicator who is comfortable building relationships with clients while maintaining firm control over outstanding balances. You will bring a methodical approach to your work, a strong eye for detail, and the ability to manage a high-volume workload without losing sight of the bigger picture.

Key Responsibilities

• Manage a busy ledger, proactively chasing outstanding invoices by telephone, email, and letter in line with agreed credit terms.
• Build and maintain strong relationships with clients, resolving payment queries and disputes efficiently and professionally.
• Monitor debtor accounts and escape overdue balances in line with company policy.
• Allocate cash receipts accurately and reconcile accounts on a regular basis.
• Prepare aged debtor reports and present updates to the finance team and senior management.
• Liaise with internal teams including sales, operations, and customer service to resolve billing queries and disputes.
• Assess the creditworthiness of new and existing customers, recommending credit limits where appropriate.
• Support the wider finance team with month‑end processes and reporting as required.

What We Are Looking For

• Proven experience in a Credit Control role, with a track record of successfully reducing debtor days and managing a high‑volume ledger.
• Strong communication skills – confident on the telephone and in writing, able to handle difficult conversations professionally and calmly.
• Highly organised, with the ability to prioritise a busy workload and meet deadlines consistently.
• Proficient in accounting software and Microsoft Excel.
• A team player who is also capable of working independently and using their own initiative.
• London‑based or able to commute to London regularly.

What's On Offer

• Salary of £40,000 – £50,000 depending on experience.
• Hybrid working with flexibility built in.
• A stable, permanent role within a well‑established business.
• Supportive finance team with real opportunities to develop your career.
• Competitive benefits package including pension and holiday allowance.