Credit & Collections Specialist

Leppo Rents; England; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented Credit & Collections Specialist to enhance their financial operations. In this role, you will manage credit applications, oversee accounts receivable, and engage with customers to ensure timely payments. Your expertise will help streamline processes and improve efficiency, making a significant impact on the company's success. With a competitive salary and a family-oriented work environment, this position offers the opportunity to grow within a respected organization committed to its employees and community.

Benefits

401K Plan

7.5 Paid Holidays

2.5 weeks PTO

Parental Leave

Wellness Incentive Program

Clothing Allowance

Product & Service Discounts

Qualifications

• Minimum 3+ years experience in credit and collections.
• Ability to optimize collections processes and clean up duplicate accounts.

Responsibilities

• Review and approve credit applications while ensuring compliance.
• Engage customers to secure timely payments and resolve billing issues.

Skills

Credit Risk Assessment

Accounts Receivable Management

Customer Engagement

Negotiation Skills

Process Improvement

Education

3+ years in Credit and Collections

Tools

ERP Systems

Excel

Job description

Since 1945, we’ve been building careers, supporting our local communities, and growing steadily. Many of our team members have built long, successful careers with us, and now, we’re looking for our next great hire.

We’re seeking aCredit & Collections Specialist who’s ready to hit the ground running—someone who can take ownership of managing credit applications, accounts receivable, and proactive customer outreach through calls, emails, and Kenect messaging. This role is ideal for a detail-oriented professional with strong communication skills and a keen ability to assess collection risk.

Key Responsibilities:

• Credit Risk Assessment: Review and approve credit applications while ensuring compliance with company policies.
• Accounts Receivable Management: Track and monitor outstanding balances, ensuring accurate financial records inERP and Excel.
• Customer Outreach & Collections: Engage customers via calls, emails, and Kenect to secure timely payments in acustomer-friendly manner.
• Duplicate Account Cleanup: Audit and reconcileduplicate accounts for accurate financial tracking.
• Collection Risk Evaluation & Write-Offs: Assess aging accounts, determine risk levels, and recommend write-offs when necessary.
• Process Improvement & Optimization: Learn existing credit and collections workflows, identify inefficiencies, and implement best practices for improved efficiency.
• Account Research & Payment Resolution: Investigate payment discrepancies, document issues, and provide accurate financial reporting.
• Compliance & Documentation: Maintain detailed records of customer interactions, payment statuses, and collection efforts.
• Cross-Team Collaboration: Work withinternal departments to resolve billing issues and streamline operations.

What We’re Looking For:

Minimum 3+ years in credit and collections, accounts receivable.

Ability to adapt fast, clean up duplicate accounts, and optimize collections processes.

Skilled in customer engagement, negotiation, and professional correspondence.

Experience using various programs (ERP, Excel)for financial tracking and customer outreach.

Able to work independently, take initiative, and enhance operational efficiency.

WhyLeppo?

Competitive wages, benefits, and performance-based bonuses

401K Plan

7.5 Paid Holidays, 2.5 weeks PTO your first year, and parental leave!

Wellness Incentive Program + Clothing Allowance

Product & Service Discounts

A family-owned, collaborative environment

Leppo Rents is a recognized leader in construction equipment sales and rentals, committed to meeting our customers’ needs with top-quality products, exceptional support, and a team of dedicated professionals. Year after year, we’ve earned awards for both the equipment we offer and the workplace culture we’ve built. That continued success is no accident—it’s driven by our shared commitment to The Leppo Way, the values and principles that guide everything we do:

1. We Will Meet Our Commitments
2. We Will Be Thorough
3. We Will Make Good Decisions
4. We Will Ask Questions

Equal Opportunity Employer:

Leppo Rents is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristics under federal, state, or local law.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment.Leppo Rents is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.