Collection Analyst

Catalent; Swindon; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Collection Analyst to join their dynamic finance team in Swindon. This role involves managing accounts, driving cash collections, and ensuring timely payments from customers. The ideal candidate will possess strong communication skills and the ability to handle complex situations with tact. Join a company committed to making a difference in the pharmaceutical sector, where you'll play a vital role in enhancing cash flow and supporting the business's financial health. If you're looking for a rewarding opportunity in a fast-paced environment, this is the perfect fit for you.

Benefits

Competitive Annual Salary

Annual Bonus

Pension

Qualifications

• Experience in account receivable and B2B collections is desirable.
• Strong communication and analytical skills are essential.

Responsibilities

• Manage a portfolio of accounts and drive collections activities.
• Investigate and resolve customer disputes promptly.

Skills

Account Receivable experience

B2B collections

Communication skills

Microsoft Office proficiency

Organizational skills

Analytical skills

Multi-tasking ability

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Catalent Swindon, England, United Kingdom

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Catalent Swindon, England, United Kingdom

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Catalent Pharma Solutions are seeking a Credit Controller to join our Collections team team based in Swindon.

Your role as a Credit Controller will see you perform a crucial role as part of a larger finance team.

The key objective of the Credit Controller is to drive cash collection and maximum cashflow to the business by ensuring that customers pay their outstanding debts in line with the payment terms agreed. They must ensure that all web billing invoices are uploaded to customer portals on the day of receipt, that customers are contacted to request payment of outstanding invoices (in line with the guidelines provided) and that queries are investigated promptly and followed up to conclusion.

The Role

• Responsible for managing a portfolio of accounts
• Driving collections activities to ensure timely payments from customers
• Review, investigate, and follow up on customer disputes to ensure these are resolved promptly
• Develop relationships with internal stakeholders to drive prompt resolutions to outstanding queries
• Ability to analyze and reconcile accounts
• Attend calls with internal stakeholders to discuss issues and agree resolutions
• Assist in the processing of web billing invoices, by uploading these to the various customer portals
• Adhoc projects as agreed by Manager
  
  
  

The Candidate

• Account Receivable experience (Desirable)
• Experience of dealing with B2B collections /Credit Control
• Excellent oral and written communication skills
• Proficient skills in Microsoft Office applications (Word, Excel, Outlook, Teams)
• Ability to have difficult conversations with tact and diplomacy
• Strong organizational and analytical skills
• Ability to multi-task and effectively to ensure deadlines at met
  
  
  

Position Benefits

• Competitive Annual Salary
• Annual Bonus
• Pension
  
  
  

We have been made aware of potential inaccurate job advertisements on third-party websites. Please consider Catalent’s Career Site as the trusted and accurate source of information for any jobs available with Catalent.

The internal Job title for this role is ; Accounts Receivable Collection Analyst

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [e-mail]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Biotechnology Research and Pharmaceutical Manufacturing

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