Credit & Billing Specialist

Haughey Recruitment Ltd; Dungannon; On-site; GBP 18,000 - 26,000; Full time

Job summary

Haughey Recruitment Ltd is partnering with a busy Head Office finance team in Dungannon to recruit a Credit Administrator. The role focuses on supporting day-to-day credit and customer service tasks, handling credit requests, and maintaining accurate financial records with a high level of attention to detail.

The successful candidate will have at least a year in credit or similar, strong Excel skills, excellent organisational abilities and the capacity to manage multiple tasks while delivering

Qualifications

• At least 1 year in a credit function or similar role.
• 2–3 years in an administrative position.
• Minimum of 5 GCSEs (A–C), including Maths & English.
• Good working knowledge of Microsoft Office, especially Excel.
• Excellent organisational skills with ability to prioritise workloads.
• Strong written and verbal communication skills.
• Ability to work independently and use initiative.
• High levels of accuracy and attention to detail.

Responsibilities

• Log, monitor and manage cases through the company's CRM system, including customer service queries, credit claims, rebates and discrepancies.
• Respond to customer, sales and site enquiries through the Customer Service Helpdesk, ensuring queries are dealt with promptly and within service targets.
• Process authorised credit and debit requests, ensuring all records are accurate and up to date.
• Assist with billing and general sales invoicing processes.
• Manage Return Material Authorisation (RMA) requests, including returns and refusals.
• Prepare, maintain and distribute regular reports.
• Complete daily cash postings and bank lodgements.
• Upload and maintain relevant documentation across customer portals.
• Provide general administrative support, including email correspondence, document preparation and data entry.

Skills

Excel

Microsoft Office

Communication skills

Organisational skills

Attention to detail

Independent working

Credit experience

Education

GCSEs (Maths & English)

Tools

CRM software

Job description

Haughey Recruitment Ltd is partnering with a busy Head Office finance team in Dungannon to recruit a Credit Administrator. The role focuses on supporting day-to-day credit and customer service tasks, handling credit requests, and maintaining accurate financial records with a high level of attention to detail.

The successful candidate will have at least a year in credit or similar, strong Excel skills, excellent organisational abilities and the capacity to manage multiple tasks while delivering