Creative Retail Associate - Newcastle Store (Fixed-Term)

Pop Mart; Newcastle upon Tyne; Remote; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Monthly appreciation gifts

Bonus scheme

Employee Assistance Programme (EAP)

Employee benefits discount platform

Structured training and development

Team events

Company pension

Job summary

POP MART in Newcastle upon Tyne is seeking a Full Time Retail Assistant to deliver excellent customer service at our 2 Blackett St location.

You will handle daily cash register tasks, assist customers, and support busy store operations while maintaining a friendly shopping environment.

The role requires fluent English, a proactive approach, and teamwork, with a 40-hour week and shift patterns including evenings and weekends.

Qualifications

• Fluent in professional English.
• Proactive with strong customer service skills.
• Team-oriented with the ability to work well in a team.

Responsibilities

• Provide exceptional customer service and resolve any customer issues or complaints.
• Manage the cashier point’s daily opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Skills

Fluent English

Customer service

Teamwork

Job description

POP MART in Newcastle upon Tyne is seeking a Full Time Retail Assistant to deliver excellent customer service at our 2 Blackett St location.

You will handle daily cash register tasks, assist customers, and support busy store operations while maintaining a friendly shopping environment.

The role requires fluent English, a proactive approach, and teamwork, with a 40-hour week and shift patterns including evenings and weekends.