Retail Assistant — Flexible Hours & Guest Experience

POP MART UK CORPORATION LTD; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Monthly gifts

Bonus scheme

EAP access

Discount platform

Training & development

Team events

Company pension

Job summary

POP MART UK CORPORATION LTD in Newcastle upon Tyne is seeking a Full-Time Retail Assistant for a 1-year fixed-term contract. Based at our 2 Blackett St location, you will deliver exceptional customer service and handle cashier duties.

You will work a 40-hour week with 7-hour shifts plus 1h lunch, and be prepared for flexible hours, including nights and weekends. The role offers a dynamic, multicultural team and opportunities to grow within a global pop culture brand.

Qualifications

• Fluent in professional English with strong verbal and written communication.
• Proactive with strong customer service skills to provide a memorable shopping experience.
• Team-oriented with the ability to work well in a team.

Responsibilities

• Provide exceptional customer service and resolve any customer issues or complaints.
• Manage the cashier point’s daily opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Skills

Customer service

Cash handling

Teamwork

Fluent English

Job description

POP MART UK CORPORATION LTD in Newcastle upon Tyne is seeking a Full-Time Retail Assistant for a 1-year fixed-term contract. Based at our 2 Blackett St location, you will deliver exceptional customer service and handle cashier duties.

You will work a 40-hour week with 7-hour shifts plus 1h lunch, and be prepared for flexible hours, including nights and weekends. The role offers a dynamic, multicultural team and opportunities to grow within a global pop culture brand.