Creative Operations Coordinator

KMK Recruitment; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A creative agency in Hackney seeks a Creative Operations Coordinator to connect account handling and design teams. This role involves managing workflows, ensuring quality control, and maintaining efficient processes in a dynamic environment. Ideal for detail-oriented individuals who thrive under pressure and enjoy fostering team collaboration.

Qualifications

• Looking for a recent graduate or someone with agency experience.
• Detail-oriented, adaptable, and a clear communicator.

Responsibilities

• Bridge communication between account managers and design team.
• Manage workflow and daily task schedules.
• Review artwork and documents before delivery.
• Ensure deadlines are met and updates shared.

Skills

Detail-Oriented

Organised

Adaptable

Clear Communicator

Team-First Attitude

Education

Recent Graduate

Job description

Job Description

Our client is a full-service creative agency based in the heart of Hackney, East London. They work with Blue Chip clients across the UK, Europe, and the US to prepare and produce outstanding advertising campaigns.

They are currently looking for a Creative Coordinator to join their Operations Team, the beating heart of the studio—someone who lives at the intersection of creative and account handling, keeps everything running smoothly, and thrives in a dynamic, ever-evolving environment.

About the Role

As Creative Operations Coordinator, you'll be the link between the account handling and design teams—ensuring briefs are clear, timelines are met, and creative work is delivered on point and on time. Think: newsroom energy with creative flair.

You’ll manage the design board like an editor, shuffle priorities when needed, keep track of every moving part, and help push the work through from concept to completion.

This is a pivotal role for someone who loves getting things done, is obsessed with detail, and wants to be at the core of a creative studio.

What You’ll Do

1. Bridge the Teams: Be the central point of communication between account managers and the creative/design team. Translate project requirements into clear actions and updates.
2. Run the Design Board: Manage workflow and daily task schedules across the studio. Shuffle priorities as needed and keep momentum going.
3. Proof and Check: Review artwork, documents, and outputs before they go out—the final quality filter.
4. Keep Things Moving: Ensure deadlines are met, updates are shared, and everyone knows what’s coming next.
5. Support the Studio: Maintain efficient processes, help allocate designers to projects, book freelance support if needed, and ensure files are correctly managed.

About You

We’re open-minded regarding background—we’re looking for the right person, not just a CV checklist.

You might be:

• A recent graduate with energy, focus, and raw potential.
• Someone with creative agency or studio experience, ready for more ownership.

What matters most:

• Detail-Oriented and Organised: You keep a tight ship. Nothing gets missed.
• Adaptable: You handle shifting deadlines, curveballs, and pressure with a cool head.
• Clear Communicator: You can talk to everyone—from clients to creatives—and make things happen.
• Team-First Attitude: You love bringing people together and ensuring everyone is aligned and supported.