CQC Dual Registered Manager - Birmingham

Olive Recruit; Birmingham; On-site; GBP 50,000 - 61,000; Full time

Job summary

Olive Recruit is seeking an experienced CQC Dual Registered Manager for services in Birmingham. You will lead two registered services, ensure high-quality care, maintain compliance with CQC regulations and oversee daily operations.

The role requires a proven track record of achieving Good or Outstanding ratings, strong leadership, and deep knowledge of the Mental Capacity Act. A robust approach to staff guidance and documentation will be essential.

Qualifications

• Experience as CQC Registered Manager overseeing two services.
• Strong track record of achieving Good or Outstanding CQC ratings.
• Knowledge of CQC regulations, compliance, quality assurance, and service improvement.
• Practical understanding of personal care and how it relates to individuals' assessed needs and care plans.

Responsibilities

• Define personal care standards for assessed needs.
• Differentiate prompting with supervision vs physical assistance, as required.
• Ensure care notes reflect assessments and care plans.
• Incorporate MCA into assessments, care delivery and records.

Skills

CQC Registered Manager experience

Overseeing two registered services

Good/Outstanding CQC ratings

CQC regulations knowledge

Staff leadership

Documentation quality

Mental Capacity Act (MCA) knowledge

People-centered care

Inspection outcomes experience

Strategic oversight

Job description

Job Types: Full time, Permanent

Hours: 40 hours per week

Salary: £55,000 annual

Location: Birmingham

About the role

We are also seeking an experienced CQC Dual Registered Manager for services in Birmingham. We require a manager who can translate this knowledge into consistent daily practice, support staff to record care accurately and maintain effective oversight of both services.

Key Responsibilities

• The definition of personal care and how it applies to everyone's assessed needs.
• The distinction between prompting with supervision and physical assistance, including when each is required.
• How the personal care delivered is clearly evidenced in daily care notes and linked to assessments and care plans.
• How the Mental Capacity Act (MCA) is incorporated into assessments, care delivery, decision-making and records.

About You

• Proven experience as a CQC Registered Manager, with experience overseeing two registered services or managing dual registrations.
• A strong track record of achieving and maintaining Good or Outstanding CQC ratings.
• Excellent knowledge of CQC regulations, compliance, quality assurance, and service improvement.
• Practical understanding of personal care and how it relates to individuals' assessed needs and care plans.
• Clear understanding of the distinction between prompting and supervision versus physical assistance, and when each is required.
• Experience ensuring daily care notes accurately document the personal care delivered and reflect individuals' assessments and care plans.
• Strong understanding of the Mental Capacity Act (MCA), including its application to assessments, care delivery, decision-making, and record keeping.
• Experience supporting and guiding staff to deliver person-centered care and maintain accurate, high-quality documentation.
• Ability to monitor care standards, identify areas for improvement, and implement effective actions to improve service quality.
• Strong leadership and organizational skills, with the ability to maintain effective oversight of both services and ensure consistent standards of care.
• Ability to provide practical examples of management experience, inspection outcomes, and personal contributions to service improvements.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required