CPS Service Coordinator

Anord Mardix; Kendal; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Merit-based pay review

Enhanced annual leave

Cycle to work scheme

Well-being support

Job summary

Anord Mardix, a Flex company, invites applications for a CPS Service Coordinator role in Kendal, England. The position focuses on coordinating CPS service activities and maintaining clear communication between engineers, subcontractors, and clients.

You will manage orders, calendars, reports, and parts, while handling fault calls and warranty issues in a fast-paced environment. Strong communication and organisational skills are essential.

Qualifications

• Experience in service coordination, administrative, or operational support roles.
• Strong written and verbal communication with customers and stakeholders.
• Proactive, highly organised and able to manage multiple tasks.

Responsibilities

• Process customer and subcontractor orders.
• Manage service calendar and book visits.
• Prepare reports and analyze site work.
• Order parts and consumables as needed.
• Arrange site access for engineers and briefings.
• Handle fault calls and warranty issues.
• Keep CPS systems updated.

Skills

Communication skills

Team player

Organised

Attention to detail

Customer/stakeholder liaison

MS Office (Excel/Word)

Tools

Microsoft Office

Excel

Word

Job description

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centres. At Anord Mardix, we welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we’d like to meet you.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a new CPS Service Coordinator located in Kendal, England.

Summary

The CPS Service Coordinator is responsible for supporting the efficient delivery of CPS service operations by coordinating service activities, managing customer requirements, and ensuring effective communication between internal teams, engineers, subcontractors, and clients.

Working as part of a collaborative team, this role requires a proactive and organised individual who can manage multiple tasks within a fast-paced environment while maintaining high standards of accuracy and customer service.

What a typical day looks like

• Processing customer and subcontractor orders
• Managing the CPS works calendar & booking service visits
• Report writing and site work analysis
• Ordering parts and consumables as necessary
• Arranging site access for engineers & undertaking briefings
• Managing fault calls and warranty issues
• Updating CPS systems accordingly

The experience we’re looking to add to our team

• Previous experience in a service coordination, administrative, or operational support role
• Strong team player with a positive and proactive approach
• Highly organised with the ability to prioritise and manage competing demands
• Strong attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Confident engaging with stakeholders at all levels, both internally and externally
• Customer-focused with a professional and solution-oriented mindset
• Ability to perform effectively under pressure in a deadline-driven environment
• Good working knowledge of Microsoft Office, particularly Excel and Word
• Proven ability to communicate effectively with customers and stakeholdersEligibility to work in the UK

Desirable

• Experience working within an engineering, manufacturing, or service environment
• Experience of working with service management or scheduling systems

What you’ll receive for the great work you provide

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
• A competitive salary and benefits package which includes:
  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

• Flexible/Hybrid Work based on your Job Function
• Travel opportunities (role dependent)
• Support in your well-being by access to
  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships etc.)

BB97

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by emailing: [e-mail].