CPE Processing Assistant – Hybrid Admin for Parking Enforcement

Nottinghamshire County Council; East Midlands; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Friendly workplace

Professional development

Flexible working

Generous leave

Job summary

Nottinghamshire County Council is seeking a CPE Processing Assistant to join the Central Processing Unit for Civil Parking Enforcement. You will process PCNs, permits, payments and legal documents with accuracy, supporting a high-quality enforcement service.

The role requires GCSE English and Maths, administrative experience in a customer-focused setting, and IT skills including MS Word and Excel. Hybrid working and a 37-hour week with a 24-month term are provided.

Qualifications

• GCSE English and Maths grade C or equivalent.
• Previous administrative experience, preferably in a customer-focused environment.
• Proficiency in MS Word and Excel.

Responsibilities

• Process PCNs, permits, and payments with precision.
• Handle customer enquiries and manage correspondence.
• Maintain accurate records and support income reconciliation.
• Communicate regularly with customers, Civil Enforcement Officers, and partner authorities.
• Provide general administrative support to the team.

Skills

Attention to detail

Organisational skills

Communication skills

Teamwork

Education

English and Maths GCSE at grade C

Tools

Microsoft Word

Excel

Job description

Nottinghamshire County Council is seeking a CPE Processing Assistant to join the Central Processing Unit for Civil Parking Enforcement. You will process PCNs, permits, payments and legal documents with accuracy, supporting a high-quality enforcement service.

The role requires GCSE English and Maths, administrative experience in a customer-focused setting, and IT skills including MS Word and Excel. Hybrid working and a 37-hour week with a 24-month term are provided.