Senior Admin Supervisor

Nottinghamshire County Council; West Bridgford; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

A place to belong

Professional Development

Flexible Working

Generous Leave

Job summary

Nottinghamshire County Council is seeking a Senior Administrative Supervisor to lead the Central Processing Unit for Civil Parking Enforcement. You will supervise a team of up to 25 staff and manage budgets, delivering performance reports for senior managers across the East Midlands.

The role emphasises continuous improvement, risk-aware service management, and acting as the technology liaison for parking software and camera systems. A strong leadership background is essential.

Qualifications

• Experience in management and people leadership.
• Strong ICT skills with spreadsheets and business systems.
• Understanding of risk, performance and service management.

Responsibilities

• Lead a team of up to 25 staff within the CPU for Civil Parking Enforcement.
• Oversee budgets and audit-compliant financial processes.
• Prepare performance reports for senior managers and partner authorities.
• Drive continuous service improvements and streamline operations.
• Act as the key liaison for parking technology and CCTV software.

Skills

People management

Performance management

Risk management

Service management

ICT skills

Computerised systems

Spreadsheets

Stakeholder engagement

Education

NVQ3 or equivalent

Job description

Lawn View House, Sutton in Ashfield, NG17 5GA

At Nottinghamshire County Council, we are committed to serving our community with dedication and integrity. We believe in creating a supportive environment where every team member can thrive. Join us in making a difference in the lives of our residents!

As a Senior Administrative Supervisor, you will lead our Central Processing Unit (CPU) for Civil Parking Enforcement. You will oversee the processing of over 120,000 Penalty Charge Notices (PCNs) annually for 22 local authorities across the East Midlands. This role is perfect for a confident leader who is ready to make an impact!

In this pivotal position, your responsibilities will include:

• Supervising Staff: Lead a team of up to 25 staff members, ensuring efficient enforcement processes.
• Managing Budgets: Oversee financial processes in line with audit requirements.
• Reporting: Prepare performance reports and presentations for senior managers and partner authorities.
• Continuous Improvement: Support service enhancements and streamline operations.
• Technology Liaison: Act as the key contact for software systems and camera technology used in parking and traffic enforcement.

To succeed in this role, you will need:

• A management or business qualification to NVQ3 or equivalent work experience.
• High-level ICT skills, including proficiency in computerised business systems and spreadsheets.
• A solid understanding of people, performance, risk, and service management principles.

We are looking for candidates who:

• Set an excellent example of customer care and service.
• Motivate and inspire their team to achieve high performance.
• Anticipate customer needs and strive for continuous improvement.
• Uphold the Council’s policies for fairness and respect, setting high personal standards.
• Actively manage risk, health, safety, and safeguarding issues.

At Nottinghamshire County Council, we offer:

• A place to belong: A friendly, inclusive workplace where everyone is valued.
• Professional Development: Opportunities for growth and learning to enhance your career.
• Flexible Working: A modern working environment that supports work-life balance.
• Generous Leave: Enjoy a healthy work-life balance with our leave policies.

For an informal discussion about this opportunity please contact Paula Argyle on 01158040389 or by email [e-mail].

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on beingaccredited as a Disability Confident Leader Organisation.

Under theDisability Confident scheme (formerly known as the Guaranteed Interview Scheme)we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job.Please let us know if this is something you would like to be considered for.

A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.