Cover Receptionist

LAH Property Marketing; St Albans; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Referral programme

Wellness scheme, including a 24-hour 


Company events LAH training Academy

Job summary

LAH Property Marketing in Watford is seeking a Front of House Reception – Cover Representative for temporary, zero-hours engagement. You will provide professional reception cover, greet visitors, manage deliveries, and support building operations.

The role emphasizes flexibility, a positive attitude, and strong customer service, with duties spanning administration, on-site reports, and coordinating with tenants and clients. Location covers Watford, Kings Langley, and St Albans.

Qualifications

• Experience in customer-facing roles is desirable.
• Able to manage visitors and couriers with professionalism.
• Proactive and flexible approach to cover arrangements.

Responsibilities

• Provide seamless temporary reception cover and greet visitors.
• Manage couriers, post, and deliveries while maintaining a tidy reception.
• Submit on-site activity reports and support building operations.
• Support tenants and clients with a proactive, helpful attitude.

Skills

Positive attitude

Flexibility

Team spirit

Calm under pressure

Customer service

Communication

PC literacy

Social media

Buildings/facilities knowledge

Job description

Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: Watford

Compensation: £12.90 - £14.24 / hour

Description

Cover Receptionist

Location: Watford/Kings Langley/ St Albans

Salary: £14.24 per hour (including holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Cover Representative to join our team.

As a Front of House Reception – Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous

Benefits

• Referral programme
• Wellness scheme, including a 24-hour confidential helpline
• Company events LAH training Academy