Cover Receptionist

LAH Property Marketing; Reading; Hybrid; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Referral programme

Wellness scheme, including a 24-hour a

Company events

LAH training Academy

Job summary

LAH Property Marketing is seeking a Front of House Reception - Cover Representative in Reading to provide flexible, temporary reception cover when permanent staff are absent. You will be the welcoming face of the building, handling visitors, deliveries and on-site admin with a professional, can-do attitude.

The role emphasizes flexible hours, strong customer service, and the ability to coordinate with tenants and contractors while maintaining a pristine reception area.

Qualifications

• Positive attitude and a can-do spirit.
• Flexibility and adaptability with a strong team spirit.
• Calm under pressure.
• Understanding of excellent customer service delivery.
• Immaculate presentation and engaging demeanour.
• Proactive with excellent communication skills.
• PC literate with the ability to learn new software.
• Social media competence; familiarity with basic online tools.
• Knowledge of building/facilities management is advantageous.

Responsibilities

• Provide seamless temporary reception cover and manage the reception area.
• Greet and welcome visitors in a friendly and professional manner.
• Manage couriers, post and all deliveries.
• Perform general administration tasks and on-site reporting.
• Build relationships with clients, tenants, and contractors.
• Maintain a clean, well-presented reception and vacant spaces.

Job description

Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: Reading

Compensation: £12.90 - £14.24 / hour

Description

Cover Receptionist

Location: Reading/Didcot/Maidenhead/High Wycombe

Salary: £14.24 per hour (including holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception - Cover Representative to join our team.

As a Front of House Reception - Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous

Benefits

• Referral programme
• Wellness scheme, including a 24-hour confidential helpline
• Company events
• LAH training Academy