Cover Receptionist

Lah Property Marketing; High Wycombe; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Referral programme

Wellness scheme

LAH training Academy

Company events

Job summary

LAH Property Marketing seeks a Front of House Reception – Cover Representative to provide temporary reception cover across Reading, Didcot, Maidenhead and High Wycombe. You will greet visitors, manage deliveries and support tenants with a welcoming, professional presence.

The role emphasizes flexibility, a proactive approach, and excellent customer service. You will work as part of the building management team, coordinating with clients, agents and contractors to maintain a polished reception

Qualifications

• Excellent customer service delivery.
• Proactive communication and problem solving.
• Team oriented with a can-do attitude.

Responsibilities

• Provide seamless temporary reception cover when permanent staff are absent.
• Greet and manage visitors in a friendly, professional manner.
• Coordinate couriers, post and deliveries; manage on-site communications.
• Carry out general administration tasks and report on-site activity.
• Collaborate with clients, agents and contractors to maintain a professional reception.
• Understand local amenities and support site events and promotions.

Skills

Positive attitude

Flexibility

Calm under pressure

Customer service

Proactive communication

PC literate

Social media competence

Facilities management knowledge

Job description

Cover Receptionist LAH Property Marketing•Reading/Didcot/Maidenhead/High Wycombe, GB

Description

Location: Reading/Didcot/Maidenhead/High Wycombe

Salary: £14.24 per hour (including holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Cover Representative to join our team.

As a Front of House Reception – Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management:

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience:

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous

Referral programme

Wellness scheme, including a 24-hour confidential helpline

Company events
LAH training Academy

About LAH Property Marketing
LAH Property Marketing provides front-of-house reception, on-site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front-of-house experience.
Equal opportunities

If you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.