Courts & Tribunals Admin Assistant (Office-Based)

Brook Street; Luton; Sur place; GBP 15 000 - 21 000; Plein temps

Résumé du poste

Brook Street in Luton is seeking an Administrative Officer (AO) for Operational Support in Courts & Tribunals. The role is fully office-based at 7 George Street, LU1 2AA, with a 37-hour week and an immediate start.

You will prepare court papers, manage records, respond to enquiries, and support front-of-house activities. No prior experience is required; focus is on attitude, willingness to learn, accuracy, and teamwork within a busy public service environment.

Qualifications

• Five GCSEs (A*-C) or equivalent.
• Confident communication with the public, including at the front desk.
• Willingness to learn, demonstrate initiative and adaptability.
• Careful and accurate working style with ability to follow guidance.
• Strong teamwork in a busy office environment.
• Readiness to work a full 9-5, office-based schedule.

Responsabilités

• Prepare court/tribunal papers and files for hearings and meetings.
• Produce standard court/tribunal documents and correspondence using provided guidelines.
• Maintain and update records on in-house systems (data input).
• Carry out day-to-day administration such as photocopying, filing, post opening and dispatch.
• Answer phone calls and support with enquiries.
• Support the organisation of meeting rooms and training/group activities (agendas, joining instructions, handouts).
• Provide counter/front-of-house support and speak with members of the public in a polite, professional way.

Connaissances

Public communication

Initiative & adaptability

Attention to detail

Teamwork

Office hours 9-5

Formation

GCSEs (5 A*-C)

Description du poste

Brook Street in Luton is seeking an Administrative Officer (AO) for Operational Support in Courts & Tribunals. The role is fully office-based at 7 George Street, LU1 2AA, with a 37-hour week and an immediate start.

You will prepare court papers, manage records, respond to enquiries, and support front-of-house activities. No prior experience is required; focus is on attitude, willingness to learn, accuracy, and teamwork within a busy public service environment.