Court & Tribunal Admin Clerk — Clerking & Data Support

Brook Street; North Shields; In loco; GBP 25.000 - 26.000; Tempo pieno

Descrizione del lavoro

Brook Street in North Shields is seeking a diligent administrative assistant to support courts and tribunals operations. The role involves preparing papers, inputting data, managing post and filing, and assisting with room bookings and case progression processes.

You will interact with the public and stakeholders, handle inquiries, and ensure accuracy and timeliness in all tasks. The position offers 37 hours per week, Monday to Friday, with a daytime pattern of 9am–5pm and a pay rate of £12.86

Competenze

• Strong administrative ability and excellent customer service mindset.
• Confidence communicating professionally with the public and internal/external stakeholders.
• Accurate attention to detail when inputting, checking and verifying information.
• Ability to work to workload targets for throughput and accuracy.
• Comfort with discretion and initiative within established systems and processes (SOPS).
• A willingness to work flexibly, including occasional ad hoc support at other local offices if required.

Mansioni

• Prepare papers, files and court/tribunal documents for hearings, meetings and case progression.
• Create and update records on an in-house computer system; complete accurate data input.
• Manage post opening and dispatch, plus general photocopying and filing.
• Support the booking and organisation of meeting rooms, training and group activity—agendas, handouts and joining instructions included.
• Carry out clerking duties for civil and family courts, tribunals and hearings, ensuring materials are up to date.
• Assist court users by supporting listing/rota management and checking files.
• Handle counter, written and telephone enquiries, delivering a helpful, prompt, polite service.
• Contact relevant parties to schedule and serve documents, and execute a range of warrants where required.
• Process casework using standard documentation and information (including orders, claims, fines and fees, legal aid).
• Check and verify documents, records, accounts and returns against criteria and procedures; contribute to quality standards.
• Produce basic statistical analysis reports and support straightforward financial processing where needed.
• Contribute to team information board (TIB) meetings and support problem-solving and small projects.

Conoscenze

Administrative skills

Customer service

Communication

Attention to detail

Workload management

Flexibility

Descrizione del lavoro

Brook Street in North Shields is seeking a diligent administrative assistant to support courts and tribunals operations. The role involves preparing papers, inputting data, managing post and filing, and assisting with room bookings and case progression processes.

You will interact with the public and stakeholders, handle inquiries, and ensure accuracy and timeliness in all tasks. The position offers 37 hours per week, Monday to Friday, with a daytime pattern of 9am–5pm and a pay rate of £12.86