Court Security Officer - Calm, Customer-Focused Access Control

OCS; Worcester; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Overtime at enhanced rates

Attendance Allowance on contracted hrs

Training & development opportunities

Courts & Tribunals Service team

Job summary

OCS UK & Ireland is seeking a Security Officer to protect Worcester Magistrates Court and provide a welcoming, secure environment for staff and visitors. The role is site-based, Monday to Friday, 09.00–18.30, with a focus on access control, incident response, and professional customer service.

You will operate CCTV and screening equipment, conduct searches, and report incidents while maintaining high standards of safety and professionalism in a regulated public sector setting.

Qualifications

• Must have Right to Work in the UK.
• Must pass enhanced DBS check and BS7858 security clearance.
• Valid SIA Licence and relevant security experience.
• Strong communication and customer service skills.
• Professional, reliable and detail‑oriented approach.
• Good understanding of security procedures and health & safety practices.

Responsibilities

• Provide a professional, welcoming and customer‑focused service to all court users.
• Control access to the building, ensuring security procedures are followed at all times.
• Operate security equipment including CCTV, x‑ray machines and handheld metal detectors.
• Conduct searches in line with site procedures.
• Monitor public and restricted areas, maintaining regular communication with control points.
• Respond promptly and effectively to alarms, incidents and security concerns.
• Accurately record and report all incidents and activities.
• Support the safe and secure movement of people within the building.
• Maintain high standards of professionalism and compliance at all times.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Health & safety practices

Education

SIA Licence

DBS check (Enhanced)

BS7858 clearance

Tools

CCTV systems

X-ray screening equipment

Handheld metal detectors

Job description

OCS UK & Ireland is seeking a Security Officer to protect Worcester Magistrates Court and provide a welcoming, secure environment for staff and visitors. The role is site-based, Monday to Friday, 09.00–18.30, with a focus on access control, incident response, and professional customer service.

You will operate CCTV and screening equipment, conduct searches, and report incidents while maintaining high standards of safety and professionalism in a regulated public sector setting.