Court Security Officer - Access Control & CCTV

Manchester Arndale; Stoke-on-Trent; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Attendance Allowance

Training and development

Overtime at enhanced rates

Job summary

OCS UK & Ireland is hiring a Security Officer for a court site in Stoke-on-Trent. You will oversee access control, monitor CCTV and screening equipment, and respond to incidents to ensure a safe, welcoming environment for staff and visitors.

The role requires an active SIA license, DBS and BS7858 clearance, and a strong focus on professional customer service and health & safety practices. Working hours are Monday–Friday, 08:30–16:30.

Qualifications

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
• SIA Licence required and relevant security experience
• Strong communication and customer service skills
• Professional, reliable and detail‑focused approach
• Good understanding of security procedures and health & safety practices
• Ability to remain calm and respond effectively in challenging situations

Responsibilities

• Provide a professional, welcoming and customer‑focused service to all court users
• Control access to the building, ensuring security procedures are followed at all times
• Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
• Conduct searches in line with site procedures
• Monitor public and restricted areas, maintaining regular communication with control points
• Respond promptly and effectively to alarms, incidents and security concerns
• Accurately record and report all incidents and activities
• Support the safe and secure movement of people within the building
• Maintain high standards of professionalism and compliance at all times

Skills

Communication

Customer service

Calm under pressure

Attention to detail

Health & safety awareness

Tools

CCTV

X-ray machines

Handheld metal detectors

Job description

OCS UK & Ireland is hiring a Security Officer for a court site in Stoke-on-Trent. You will oversee access control, monitor CCTV and screening equipment, and respond to incidents to ensure a safe, welcoming environment for staff and visitors.

The role requires an active SIA license, DBS and BS7858 clearance, and a strong focus on professional customer service and health & safety practices. Working hours are Monday–Friday, 08:30–16:30.