Court Operations Delivery Lead

Ministry of Justice; Hartford; On-site; GBP 52,000 - 74,000; Full time

Job summary

Ministry of Justice is seeking Delivery Managers to oversee day-to-day operations across multiple courts. You will lead a team, ensure high performance, and manage attendance within a budget while delivering customer-focused services.

The role requires travel to various courts and office-based work with strong emphasis on process and compliance. You will build relationships with judiciary and stakeholders, translate policy into practice, and drive continuous improvement in service delivery and

Qualifications

• Strong people management experience.
• Ability to lead teams to deliver high performance.
• Excellent planning, delegation and risk management.
• Influence and negotiate competing priorities.
• Clear and effective communication at all levels.

Responsibilities

• Lead and develop your team to deliver high performance across courts.
• Plan, monitor performance measures and manage risks.
• Build and maintain relationships with internal and external stakeholders.
• Communicate key messages clearly and consistently across teams.
• Analyze data to improve service delivery and decision making.

Skills

People management

Leadership

Stakeholder management

Communication skills

Data analysis

Job description

Ministry of Justice is seeking Delivery Managers to oversee day-to-day operations across multiple courts. You will lead a team, ensure high performance, and manage attendance within a budget while delivering customer-focused services.

The role requires travel to various courts and office-based work with strong emphasis on process and compliance. You will build relationships with judiciary and stakeholders, translate policy into practice, and drive continuous improvement in service delivery and