Court Operations Administrator

Brook Street; London Borough of Wandsworth; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Onsite parking available

Job summary

Brook Street is seeking two Administration Officers to support court administration in London (Wandsworth). The role is fully office based, 37 hours per week, Monday to Friday, with pay starting at £13.36 per hour for the first 12 weeks and rising to £15.59 thereafter, until 31/12/2026.

You will handle papers, records, reception duties and help move cases forward with accuracy and strong customer care, while following guidelines and maintaining high quality standards.

Qualifications

• Strong administration skills with a careful, accuracy-first approach.
• Confident customer service mindset, with the ability to stay calm and helpful in busy environments.
• Clear communication skills for face-to-face, telephone and written enquiries.
• The ability to follow guidelines and instructions while using discretion to keep cases moving.
• Comfort working to workload targets, meeting quality standards and supporting team throughput.

Responsibilities

• Prepare papers and files for court, tribunals, hearings and meetings.
• Produce court/tribunal documents and draft standard letters and correspondence using guidelines.
• Create and update records on internal systems, including data input and general filing/photocopying.
• Support daily court operations, including clerking civil and family courts, tribunals and hearings.

Skills

Administration

Customer service

Communication

Attention to detail

Teamwork

Job description

Brook Street is seeking two Administration Officers to support court administration in London (Wandsworth). The role is fully office based, 37 hours per week, Monday to Friday, with pay starting at £13.36 per hour for the first 12 weeks and rising to £15.59 thereafter, until 31/12/2026.

You will handle papers, records, reception duties and help move cases forward with accuracy and strong customer care, while following guidelines and maintaining high quality standards.