Course Assistant

Bettys & Taylors; Harrogate; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free parking

Breakfast and hot meal option

Discretionary profit-share bonus

Job summary

Bettys Cookery School in Harrogate is seeking a Course Assistant to help deliver an exceptional customer experience by preparing refreshments and cooking a high-quality hot lunch within tight timescales.

You will work with a small team, preparing ingredients, course materials and recipe batches, and help manage the Cookery School shop. The role supports tutors and aims to exceed Bettys’ service standards.

Qualifications

• Experience in a catering or kitchen environment.
• Excellent customer service skills and understanding that the customer is at the heart of everything we do.
• Good understanding of food safety and health and safety standards.

Responsibilities

• Prepare refreshments and independently cook a high-quality hot lunch within a tight timescale.
• Prepare ingredients, course materials and recipe batches for customers.
• Look after the Cookery School shop and process customer purchases and transactions on the day.
• Support the Tutor during courses, providing assistance whenever needed.
• Ensure every customer receives outstanding service that reflects Bettys’ standards.

Skills

Customer service

Attention to detail

Multi-tasking

Tools

Excel

Windows

Job description

Bettys Cookery School, based on Hookstone Chase in Harrogate, helps customers build culinary skills through courses, demonstrations and hands-on cooking experiences. It is also a welcoming community space where people can learn about healthy, nutritious food and explore careers in food.

We are looking for a Course Assistant to join our Cookery School team. In this role, you will help deliver an exceptional customer experience by preparing refreshments and independently cookinga high-quality hot lunchwithin a tight timescale.

The Role

• Work alongside other Course Assistants as part of a small team to ensure Bettys Cookery School courses run smoothly.
• Prepare ingredients, course materials and recipe batches for customers, such as pâte de fruits, sourdough starter and sauces to complement lunches.
• Look after the Cookery School shop and process customer purchases and transactions on the day.
• Support the Tutor during courses, providing assistance whenever needed.
• Help ensure every customer receives outstanding service that exceeds expectations and reflects Bettys’ standards.

Some experience using Excel and Windows is desirable.

Working Pattern

• This is a part-timerole working16hoursover 2days between the hours of 8:30am and 5:30pm.
• The working days for this role will be predominantly Fridays andSaturdaysas these are our customer delivery days.
• You may be required to work a different day subject to business needs.

If you would like to discuss flexible working patterns, please provide more details in your application.

About you

We are looking for someone with experience in a catering or kitchen environment who is confident preparing and producing recipes at scale. You will have a good understanding of food safety and health and safety standards, and you will be committed to always following best practice.

• Experience in baking, patisserie, meat and fish preparation is desirable.
• You will bring excellent customer service skills and understand that the customer is at the heart of everything we do.
• You will work to a high standard, with strong attention to detail and a commitment to established processes.
• You will manage stock effectively, follow use-by dates and consistently produce high-quality food.
• You will be well organised, able to multi-task and confident working to deadlines while remaining calm under pressure.

About us -Greatpeople, great culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys, and Taylors of Harrogate. Together we share a passion for quality, delighting customers, and doing things properly. We are driven by our purpose andvalues, and we know our talented people set us apart.That’swhere you come in.

We are committed to offering a respectful, inclusive culture where everyone can thrive and we welcome applications from all cultures, backgrounds, and experiences.Don’tworry if you do not meet 100% of the job requirements listed above – if you fulfil most of the skills and experienceswe'relooking for, please apply as we would love to hear from you.

What we offer you

You’llreceive a comprehensive benefits package designed to support your financial and overall wellbeing. On top of a competitivesalary,we offer:

• Discretionary profit-share bonus schemepaid quarterly (11.9% average over the last three years).

• Breakfast anda freshly cookedhotmealoption.

• Free parking
• A generous,flexibleand inclusive range of family-friendly benefits to support you through every stage of life. These include enhanced maternity, paternity, adoption and shared parental leave arrangements, flexible working options, paid time off for caring responsibilities, and emergency family leave.

• Discounts on Bettys & Taylors products.

• A range of health benefits, including a health cash plan, health assessments, flu jabs and more.

• Wellbeing support, including an Employee Assistance Programme (free and independent service offering free counselling and health and wellbeing resources). Read morehere.

• Holiday allowance with theoptionto buy and (in some cases) selladditionaldays.

• Pension schemes and life assurance.

• Andmore.

We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to take control of their career and make the most of:

• On-the-job learning

• External training programmes

• Apprenticeship opportunities

• Internal 1:1 coachingschemes

• Find out more about working here onour website.

Application and Interview Process

• There will beone interviewfor this role, and this will consist of a competency-basedquestions

Pleasedon’thesitate to let us know of any reasonable adjustments which you feelyou’dbenefitfrom, at any stage of the recruitment process. The hiring manager will pick up any information provided in your application and get in touch with you to talk about what could support you.

The closing date for this vacancy will be 25th September 2026.