Waiter/Waitress

Bettys & Taylors of Harrogate; Harrogate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Profit-sharing bonus

Free meals

Flexible shifts

Health benefits

Pension scheme

Wellbeing support

Product discounts

Job summary

Bettys & Taylors of Harrogate is seeking a Waiter/Waitress to join our Front of House team at Bettys Harrogate. You will deliver the highest level of service to create a memorable dining experience, working at a fast pace and contributing to a warm, welcoming atmosphere.

The role requires excellent communication and a passion for learning our menu, with full training provided. Shifts vary, including early mornings and evenings, and weekends work is expected.

Qualifications

• Previous experience in a customer facing environment is a must, ideally within hospitality.
• Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.

Responsibilities

• Provide the highest level of service to deliver a deliciously magical experience for every customer.
• Be passionate about learning the dishes on our menu and share your knowledge with customers.

Skills

Customer service

Communication

Teamwork

Hospitality experience

Job description

An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at Bettys Harrogate. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace.

Working Pattern

• We have various positions available and would consider full time or part time hours for the ideal candidate, please specify your preferred hours and working days in your application.
• We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch.
• These shifts may include early mornings or evening shifts up to 11pm.
• You will be required to work at least one day at the weekend every week.

If you would like to discuss working patterns please provide more details in your application.

About You

You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.

About Us - Great People, Great Culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys, and Taylors of Harrogate. Together we share a passion for quality, delighting customers, and doing things properly. We are driven by our purpose and values, and we know our talented people set us apart. That’s where you come in.

We are committed to offering a respectful, inclusive culture where everyone can thrive and we welcome applications from all cultures, backgrounds, and experiences. Don’t worry if you do not meet 100% of the job requirements listed above - if you fulfil most of the skills and experiences we're looking for.

What We Offer You

You’ll receive a comprehensive benefits package designed to support your financial and overall wellbeing. On top of a competitive salary, we offer:

• Discretionary profit-share bonus scheme paid quarterly (11.9% average over the last three years).
• Breakfast and a freshly cooked hot meal option.
• A generous, flexible and inclusive range of family-friendly benefits to support you through every stage of life. These include enhanced maternity, paternity, adoption and shared parental leave arrangements, flexible working options, paid time off for caring responsibilities, and emergency family leave.
• Discounts on Bettys & Taylors products.
• A range of health benefits, including a health cash plan, health assessments, flu jabs and more.
• Wellbeing support, including an Employee Assistance Programme (free and independent service offering free counselling and health and wellbeing resources). Read more here.
• Holiday allowance with the option to buy and (in some cases) sell additional days.
• Pension schemes and life assurance.
• And more.

We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to take control of their career and make the most of:

• On-the-job learning
• External training programmes
• Apprenticeship opportunities
• Internal 1:1 coaching schemes
• Find out more about working here on our website.