Counter Manager - Maidenhead

Benefit Cosmetics UK

Maidenhead

On-site

GBP 12,000 - 18,000

Part time

10 days ago

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Benefits offered by this job

Product Discount
Staff Sale
New Launch Gratis
Annual Leave
Full Training provided
Refer a friend scheme
Competitive Commission Scheme

Job summary

Benefit Cosmetics UK is seeking a Part-time Counter Manager for our Boots Maidenhead counter. Working 22.5 hours over four days, you will deliver brow services, connect with customers, and drive sales while maintaining counter presentation.

As a solo counter, you will manage stock, coordinate with area managers, and lead by example to deliver exceptional customer experiences. A passion for makeup and a proven sales focus will help you succeed in this role.

Qualifications

  • Minimum 4 years of customer service experience in retail or hospitality.
  • Passion for sales and a flexible weekend availability.
  • Dynamic, self-motivated and target-driven with strong problem solving.

Responsibilities

  • Deliver brow services (waxing, tinting, tweezing) and drive service revenue.
  • Achieve personal sales targets and support counter goals.
  • Develop in-store events and collaborations to boost brand awareness.
  • Maintain counter stock and report shortages to Area Manager.
  • Communicate between store managers and area managers.
  • Manage daily, weekly and monthly admin tasks.
  • Uphold hygiene and counter presentation standards.

Skills

Sales-driven
Customer service
Retail cosmetics
Communication skills

Job description

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time, 22.5-hour over 4 working days, Counter Manager to make real connections in Boots Maidenhead!

Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.

As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities

As a Counter Manager, your missions, will be as follows:

  • Brow Services & Revenue Generation:Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
  • Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
  • Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
  • Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
  • Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
  • Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
  • Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.
Qualifications

The Bene-Fit for a Counter Manager:

  • Dynamic, self-motivated, self-sufficient andsales-driven
  • Passion for make-up and Retail with afocus on achieving sales targets and problem solving
  • Result-oriented, who likes a challenge andexceeding sales expectations with resilience
  • Desire to provide a unique customer experience thatdrives customer loyalty and repeat business
  • Flexible availability including weekends, late nights, Bank holidays and holiday periods.
  • A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this rolewith a passion for sales success

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:
  • Product Discount
  • Staff Sale
  • New Launch Gratis
  • Annual Leave
  • Full Training provided
  • Refer a friend scheme
  • Competitive Commission Scheme
Come paint the world PINK with us!

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com.

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