Counter Manager - Exeter

Benefit Cosmetics UK; Exeter; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics UK is seeking a Part-time Counter Manager for a solo counter at John Lewis Exeter. The role includes delivering beauty services, driving sales, and managing counter operations in a fixed-term capacity.

You will lead customer experiences, ensure stock availability, and coordinate with management to achieve targets while maintaining high hygiene and visual standards in-store.

Qualifications

• Minimum 2–4 years of prior customer service experience in a retail or hospitality environment.

Responsibilities

• Provide waxing, tinting, and tweezing services to drive revenue and customer satisfaction.
• Achieve individual sales targets and contribute to counter goals.
• Develop in-store and external events to boost sales and brand awareness.
• Maintain counter stock and report inventory concerns to minimise lost sales.
• Communicate between store management and area managers for smooth operations.
• Oversee daily, weekly, monthly, and annual administrative tasks.
• Ensure hygiene and presentation standards for a professional shopping environment.

Skills

Sales-driven

Cosmetics passion

Customer service

Weekend availability

Job description

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Part‑time, 22.5 hour, fixed‑term, Counter Manager to make real connections in John Lewis Exeter!

Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.

As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Brow Services & Revenue Generation:Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

The Bene-Fit for a Counter Manager:

• Dynamic, self-motivated, self-sufficient andsales-driven
• Passion for make-up and Retail with afocus on achieving sales targets and problem solving
• Result-oriented, who likes a challenge andexceeding sales expectations with resilience
• Desire to provide a unique customer experience thatdrives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this rolewith a passion for sales success

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!