Counter Manager - Exeter

Benefit Cosmetics; Exeter; Presencial; Confidential; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Descripción de la vacante

Benefit Cosmetics Exeter is seeking a part-time Counter Manager for a solo counter at John Lewis Exeter. The role is 22.5 hours per week, fixed term, focused on delivering exceptional customer experiences and achieving sales targets.

As this is a solo counter, there is no requirement for prior team management; however, you'll handle management aspects, drive revenue through services and product demonstrations, and collaborate with the Area Manager to ensure smooth operations.

Formación

• Dynamic, self-motivated, self-sufficient and sales-driven.
• Passion for make-up and Retail with a focus on achieving sales targets.
• Result-oriented with resilience and willingness to exceed sales.
• Desire to provide a unique customer experience that drives loyalty.
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• Minimum of 4 years of prior customer service experience in a retail or hospitality environment.

Responsabilidades

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Conocimientos

Dynamic

Self-motivated

Sales-driven

Passion for makeup

Retail experience

Sales targets

Problem solving

Flexible weekends

Descripción del empleo

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time 22.5 hour, fixed term, Counter Manager to make real connections in John Lewis Exeter !

Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.

As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

The Bene-Fit for a Counter Manager:

• Dynamic, self-motivated, self-sufficient and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets and problem solving
• Result-oriented, who likes a challenge and exceeding sales expectations with resilience
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits Of Our Counter Manager Position

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!