Counter Manager

Benefit Cosmetics; Norwich; Presencial; Confidential; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Descripción de la vacante

Benefit Cosmetics is seeking a Part-time Counter Manager for House of Fraser, Norwich. This solo-counter role covers 22.5 hours over four days, with no prior management required, though you will handle some leadership tasks and target-driven responsibilities to support sales.

You will provide brow services, demonstrate products, manage stock, coordinate events, and maintain immaculate counter presentation to create exceptional customer experiences and build brand loyalty.

Formación

• Minimum 4 years of customer service experience in retail or hospitality.
• Dynamic, self-motivated and sales-driven mindset.
• Passion for makeup and retail with a focus on achieving sales targets.

Responsabilidades

• Brow services, waxing, tinting, and tweezing to drive service revenue.
• Personally connect with customers to meet and exceed sales targets.
• Develop in-store events and external partnerships to boost brand awareness.
• Maintain counter stock levels and report concerns to avoid lost sales.
• Communicate between store/department managers and area managers.
• Oversee daily to annual administrative tasks to support operations.
• Maintain high hygiene and presentation standards for an inviting counter.

Conocimientos

Sales-driven

Customer service

Make-up enthusiasm

Descripción del empleo

Benefit is Glowing... We Mean Growing... and we are currently searching for a Part-time, 22.5-hours over 4 days, Counter Manager to make real connections in House of Fraser, Norwich! Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for. As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences Responsibilities As a Counter Manager, your missions, will be as follows:

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.


• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.


• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.


• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.


• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.


• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.


• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Bene-Fit for a Counter Manager:

• Dynamic, self-motivated, self-sufficient and sales-driven


• Passion for make-up and Retail with a focus on achieving sales targets and problem solving


• Result-oriented, who likes a challenge and exceeding sales expectations with resilience


• Desire to provide a unique customer experience that drives customer loyalty and repeat business


• Flexible availability including weekends, late nights, Bank holidays and holiday periods.


• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success


• The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:

• Product Discount


• Staff Sale


• New Launch Gratis


• Annual Leave


• Full Training provided


• Refer a friend scheme


• Competitive Commission Scheme