Counter Manager

Benefit Cosmetics; Quorn; On-site; Confidential; Part time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics is seeking a Part-time Counter Manager for Flannels, Fosse Park. This solo counter role covers 15 hours over 3 working days, with responsibilities spanning sales, service, stock, and admin to keep the counter thriving.

You''ll drive customer experiences, demonstrate products, and coordinate with area and store managers. Previous team management is not required, but you will handle leadership tasks and events to boost sales and brand presence.

Qualifications

• 4+ years of customer service experience in retail or hospitality.
• Strong sales focus with target-driven mindset.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Provide waxing, tinting, and tweezing services to boost revenue.
• Personally connect with customers and demonstrate products to achieve sales targets.
• Develop in-store events and external collaborations to boost sales and brand awareness.
• Monitor stock levels and report concerns to Area Manager to minimise lost sales.
• Communicate between store managers and area managers to ensure information flow.
• Oversee daily/weekly/monthly/annual administrative tasks to support operations.
• Maintain high standards of brand presentation and counter hygiene.

Skills

Customer service

Sales

Retail

Communication

Job description

Benefit is Glowing... We Mean Growing... and we are currently searching for a Part-time, 15-hours over 3 working days, Counter Manager to make real connections in Flannels, Fosse Park! Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for. As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences Responsibilities As a Counter Manager, your missions, will be as follows:

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

The Bene-Fit for a Counter Manager:

• Dynamic, self-motivated, self-sufficient and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets and problem solving
• Result-oriented, who likes a challenge and exceeding sales expectations with resilience
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.

• Benefits of our Counter Manager Position:- Product Discount- Staff Sale- New Launch Gratis -Annual Leave - Full Training provided- Refer a friend scheme -Competitive Commission Scheme