Counter Assistant/Driver

Epwin Group PLC; Brighton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Cycle to Work

Telus Health Lifeworks

Job summary

Epwin Group in the Brighton area is seeking a Delivery Driver to manage daily deliveries, handle customer inquiries, and ensure a high level of customer service. You will perform vehicle checks, support warehouse operations, and work Monday to Friday with a 07:30–16:30 schedule.

We offer Cycle to Work and access to Telus Health Lifeworks for employee support, reflecting Epwin's commitment to its people and reliable service across the UK's manufacturing network.

Qualifications

• Full UK driving licence is essential.
• PC literate with ability to manage documentation and processes.
• Ability to listen and follow instructions effectively.
• Experience working within a close team environment.

Responsibilities

• Manage the daily delivery and dispatch process, ensuring correct routing.
• Complete weekly vehicle checks to maintain fleet compliance.
• Identify, pick, load, and deliver products professionally and on time.
• Serve and manage customer inquiries efficiently.
• Unload, check, pick, and load deliveries accurately.
• Maintain high levels of customer service at all times.
• Perform warehouse and driving duties, including heavy lifting as required.

Skills

Local knowledge

Full UK driving licence

PC literate

Listening skills

Teamwork

Construction industry knowledge

Job description

In this role you will be responsible for managing deliveries, handling customer inquiries, and ensuring a high level of customer service.

Hours of Work: Monday-Friday 07:30-16:30

Key Accountabilities

• Manage the daily delivery and dispatch process, ensuring correct routing.
• Complete weekly vehicle checks to maintain fleet compliance.
• Identify, pick, load, and deliver products professionally and on time.
• Serve and manage customer inquiries efficiently.
• Unload, check, pick, and load deliveries accurately.
• Maintain high levels of customer service at all times.
• Perform warehouse and driving duties, including heavy lifting as required.

Role Requirements

• Good local knowledge and familiarity with the road system.
• Full UK driving licence (essential).
• PC literate, able to manage documentation and processes.
• Ability to listen and follow instructions effectively.
• Ideally, some knowledge of the construction industry.
• Experience working within a close team environment.

Personal Attributes

• Reliable, demonstrating integrity, enthusiasm, and professionalism.
• Strong problem-solving skills, able to remain calm and methodical under pressure.
• Positive outlook and can-do attitude, willing to take initiative.
• Strong communication skills, able to engage with customers and team members effectively.

The Company

Epwin Group is one of the leading manufacturers and suppliers of low maintenance building products with some of the best-known manufacturing and service names in the sector.

We are one of the UK's largest manufacturers and suppliers of windows, doors and fascia systems with some of the best-known manufacturing and service names in the sector.

The principal activities of the Group are the extrusion of PVC-U and roofline products as well as the manufacture of windows, doors, conservatories and sealed units. Group businesses also produce high quality cladding, guttering, decking and prefabricated GRP building components.

At Epwin, we believe our success has come from the hard work and dedication of our employee's, we wouldn't be where we are today without them.

We take pride in our people

At Epwin, we believe our success has come from the hard work and dedication of our employee's, we wouldn't be where we are today without them.

We're interested in our future, constantly investing and innovating in new products, processes and our employees and we like to give back to our employees as much as they give us.

The Benefits

Telus Health (Lifeworks) is a confidential employee support platform to help employees and their family's deal with life challenges.

Holidays

Your holiday entitlement will be detailed in your contract of employment.

Cycle to Work

Obtain a bike and/or cycling accessories to use for cycling to work whilst making income tax and National Insurance savings.