Counter Assistant/Driver

Epwin Group; Kemp Town Estate; On-site; GBP 18,000 - 24,000; Full time

Job summary

Epwin Group in Kemp Town is seeking a reliable delivery driver to join our team. You will manage daily deliveries, verify orders, and ensure on-time dispatch.

This role requires a full UK driving licence, good local knowledge of the area, and PC literacy to handle documentation and processes.

You will work closely with a small team, maintain high levels of customer service, and support warehouse duties as needed. A positive attitude and safety awareness are essential.

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Capable of working within a team and following instructions.

Responsibilities

• Manage the daily delivery and dispatch process, ensuring correct routing.
• Complete weekly vehicle checks to maintain fleet compliance.
• Identify, pick, load, and deliver products professionally and on time.
• Serve and manage customer inquiries efficiently.
• Unload, check, pick, and load deliveries accurately.
• Maintain high levels of customer service at all times.
• Perform warehouse and driving duties, including heavy lifting as required.
• Good local knowledge and familiarity with the road system.
• Full UK driving licence (essential).
• PC literate, able to manage documentation and processes.
• Ability to listen and follow instructions effectively.
• Ideally, some knowledge of the construction industry.
• Experience working within a close team environment.

Skills

Customer service

Communication skills

Team player

Problem solving

Listening

Attention to detail

Safety awareness

Tools

PC literacy

Documentation handling

Job description

In this role you will be responsible for managing deliveries, handling customer inquiries, and ensuring a high level of customer service.,

• Manage the daily delivery and dispatch process, ensuring correct routing.


• Complete weekly vehicle checks to maintain fleet compliance.


• Identify, pick, load, and deliver products professionally and on time.


• Serve and manage customer inquiries efficiently.


• Unload, check, pick, and load deliveries accurately.


• Maintain high levels of customer service at all times.


• Perform warehouse and driving duties, including heavy lifting as required.


• Good local knowledge and familiarity with the road system.


• Full UK driving licence (essential).


• PC literate, able to manage documentation and processes.


• Ability to listen and follow instructions effectively.


• Ideally, some knowledge of the construction industry.


• Experience working within a close team environment.

Personal Attributes

• Reliable, demonstrating integrity, enthusiasm, and professionalism.


• Strong problem-solving skills, able to remain calm and methodical under pressure.


• Positive outlook and can-do attitude, willing to take initiative.


• Strong communication skills, able to engage with customers and team members effectively.