Costa - Supervisor - Costa

One Retail Group; Maidstone; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Great perks

Learning & development

Job summary

Costa cafe in Maidstone is hiring a dedicated Cafe Supervisor on a full‑time basis (35 hours per week). You will oversee a frontline team, ensure high standards of quality and customer service, and support with weekly rotas and stock management.

Compass Group UK&I offers career progression, competitive pay and unrivalled opportunities for learning and development across thousands of venues. If you lead with energy and a can‑do attitude, apply now to join the industry leader.

Qualifications

• Previous experience supervising frontline teams in a cafe/food service environment.
• Strong customer service focus and ability to communicate clearly.

Responsibilities

• Ensure deliveries are checked and stored promptly and correctly
• Supervise a team and foster a welcoming, supportive environment
• Act as responsible key holder
• Assist with weekly bookwork and other duties as necessary
• Produce weekly rotas following manager guidelines
• Place orders to maintain stock levels
• Delegate tasks and keep team proactive
• Comply with Food Handling & Hygiene standards
• Comply with Health & Safety regulations

Skills

Supervising frontline teams

Customer service

Communication skills

Team player

Work under pressure

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to Costa? Here's what you need to know before applying:

Your Key Responsibilities May Include

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Cafe Supervisor Will

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1610/87514001/52783661/WJ #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!