Cafe Supervisor - Costa

Compass Group UK; Carlisle; On-site; GBP 15,000 - 18,000; Part time

Job summary

Compass Group UK&I is seeking a part-time Cafe Supervisor to help run operations smoothly across a major high street venue. You will lead a small team, manage rotas, handle stock orders, and ensure compliance with hygiene and safety standards.

This role offers the chance to progress within a global hospitality group that values people, celebrates individuality, and recognises high performance across its 6,000 venues. 30 hours per week, competitive pay, and benefits reflect an employer of choice.

Qualifications

• Experience supervising frontline teams in a fast-paced cafe/retail setting.
• Strong focus on customer service and hospitality.
• Able to lead, motivate and develop a small team.

Responsibilities

• Ensure deliveries checked and stored promptly.
• Supervise a team and create a welcoming, supportive environment.
• Be a responsible key holder and manage weekly bookwork and duties.
• Produce weekly rotas and place stock orders to maintain levels.
• Delegate tasks and ensure proactive team performance.
• Adhere to Food Handling, Hygiene and Health & Safety standards.

Skills

Customer service

Team supervision

Communication

Pressure handling

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Cafe Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2909/97121001/52836792/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!