Costa General Manager

One Retail; Port Glasgow; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways and MyLearning programmes

Exclusive travel discounts

Discounts on grocery shopping

Cash rewards when spending

Free wellness and exercise classes

Job summary

A major retail company at Glasgow Airport is seeking a motivated Costa Manager to oversee daily operations and lead the team. You will ensure seamless execution of business goals and create a welcoming environment for customers. Responsibilities include delegating tasks and acting as the main decision-maker in the absence of the General Manager. The ideal candidate will possess excellent communication skills and a commitment to delivering outstanding service. This full-time role offers a salary up to £40,000, depending on experience.

Qualifications

• Passion for delivering outstanding service and greeting customers with a smile.
• Desire to succeed in the role and take initiative.
• Exceptional timekeeping and reliability.

Responsibilities

• Oversee daily operations and ensure seamless execution of business goals.
• Delegate tasks and maintain team proactivity.
• Act as the main point of contact in the General Manager's absence.

Skills

Excellent team player

Great communication skills

Ability to work under pressure

Safety-first mindset

Job description

Costa Manager - Glasgow Airport

40 hours a week / Up to £40,000 per annum (Depending on experience)

We are looking for a highly motivated, reliable, and dedicated manager to join our team, with the exciting opportunity to step up and lead in the absence of our General Manager. Oversee daily operations, ensure the smooth running of activities in a major brand, lead the team with enthusiasm, and create a welcoming environment where both customers and staff can enjoy exceptional coffee experiences.

Responsibilities

• Oversee daily operations and ensure seamless execution of business goals.
• Ensure waste is kept to a minimum during beverage production.
• Delegate where necessary and ensure the team is proactive at all times.
• Assist in the completion of weekly bookkeeping and any other duties deemed necessary in the absence of the General Manager.
• Act as the main point of contact and decision‑maker in the absence of the General Manager.
• Be proactive at all times and use initiative, diplomacy and discretion to solve any problems that may arise.

Qualifications

• Passion for delivering outstanding service, greeting customers with a smile, and serving them with pride.
• Take initiative and make decisions that are right for our customers.
• Excellent team player with great communication skills.
• Desire to succeed in the role.
• Ability to work under pressure.
• Exceptional timekeeping and reliability.
• Safety‑first mindset.

Benefits

• Contributory pension scheme
• Career Pathways and MyLearning programmes to grow your career
• Quick access for you and your immediate family to a Digital GP and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Discounts on grocery shopping at Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets
• Cash rewards when you spend and use them on a wide range of brands
• Free wellness, mindfulness and exercise classes
• Ability to share all discounts and offers with friends and families

Seniority level

Mid‑senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industry

Retail

Location

Glasgow Airport, Glasgow, Scotland, United Kingdom