Cost Controller

Rosewood Hotel Group; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Head Store Person to lead store operations in a prestigious new hotel opening in London. This role is pivotal in ensuring optimal inventory management and cost control while fostering collaboration across departments. The ideal candidate will thrive in a hands-on leadership position, bringing a methodical approach to enhance operational efficiency. With a focus on continuous improvement, you will play a crucial role in supporting various departments with timely procurement and logistics. Join a company dedicated to exceptional service and relationship-building in the luxury hospitality sector.

Qualifications

• Methodical and highly organized with a passion for efficient operations.
• Experience managing store or procurement operations in luxury hospitality.

Responsibilities

• Oversee store operations including inventory receipt, storage, and distribution.
• Supervise and train store associates, ensuring compliance with policies.
• Analyze inventory usage to improve procurement and reduce excess stock.

Skills

Inventory Management

Cost Control

Cross-Functional Coordination

Leadership

Analytical Skills

Education

Experience in Luxury Hospitality

Procurement Operations Experience

Job description

The Chancery Rosewood – opening in Summer 2025, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It will include 144 spacious suites designed by Joseph Dirand, including a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices and expression.

We are seeking a highly organised and detail-oriented Head Store Person to oversee all store operations—ensuring optimal inventory management, alignment with cost control measures, and strong cross-functional coordination. This is a key role in maintaining the smooth daily running of our back-of-house logistics, ensuring that all departments are supported with timely and accurate supplies while identifying opportunities for cost efficiency and operational improvements. This role is due to start in May 2025.

Key Responsibilities:
• Oversee day-to-day store operations including receipt, storage, and distribution of inventory.
• Supervise, train and support store associates, ensuring compliance with all health, safety and company policies.
• Maintain accurate stock levels, conduct regular inventory checks, and resolve discrepancies efficiently.
• Work closely with Finance and Procurement to monitor costs and implement cost-saving initiatives.
• Ensure clear labelling, safe storage, and correct handling procedures to minimise loss or waste.
• Analyse inventory usage and turnover trends to improve procurement and reduce excess stock.
• Support other operational departments—including Loading Bay, Housekeeping, and Culinary—with timely procurement and logistics coordination.
• Provide regular reporting on inventory status, KPIs and budget performance to senior management.
• Drive continuous improvement across store processes, systems and cross-departmental collaboration.
• Uphold Rosewood policies relating to confidentiality, documentation, and regulatory compliance.

About You:
• You are methodical, highly organised, and passionate about efficient operations.
• You have experience managing store or procurement operations, ideally within luxury hospitality or high-end service environments.
• You thrive in a hands-on leadership role and are confident coordinating with multiple departments.
• You are solutions-focused, cost-conscious, and understand how store operations contribute to the wider success of the business.
• You communicate with clarity, collaborate well with others, and bring a mindset of continuous improvement to everything you do.

Diversity and Inclusion
We believe in bringing together individuals for the long-term success of our hotel and the communities we operate in. We are committed to offering a transparent, fair and consistent recruitment process for all—ensuring equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

About Rosewood
Rosewood Hotel Group is one of the leading global lifestyle and hospitality management groups. Our foundation is a commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.