Cosmetics Counter Lead & Coach

The Estée Lauder Companies Inc.; Metropolitan Borough of Solihull; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Zusammenfassung

The Estée Lauder Companies Inc. is seeking an Assistant Counter Manager to support the Store Manager in leading and developing the Sales Associates team across cosmetics and prestige beauty.

You will coach staff, drive sales, deliver exceptional customer service and ensure smooth daily operations. Ideal candidates have supervisory experience in fast-paced retail, a passion for coaching others, and a track record of achieving service and sales targets.

Qualifikationen

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fastpaced work environment.
• Previous experience with retail pointofsale software.
• Proficient in Microsoft Office.

Aufgaben

• Lead and coach the sales team to achieve sales, service and operational targets.
• Support Store Manager in day-to-day store operations.
• Drive high standards of customer service and store presentation.
• Manage inventory and cash reconciliation processes.

Kenntnisse

Customer service

Coaching/mentoring

Supervisory experience

Retail operations

Inventory management

Cash reconciliation

Flexible hours

Right to live/work

Tools

Retail POS software

Microsoft Office

Jobbeschreibung

The Estée Lauder Companies Inc. is seeking an Assistant Counter Manager to support the Store Manager in leading and developing the Sales Associates team across cosmetics and prestige beauty.

You will coach staff, drive sales, deliver exceptional customer service and ensure smooth daily operations. Ideal candidates have supervisory experience in fast-paced retail, a passion for coaching others, and a track record of achieving service and sales targets.