Corporate Relocation Accounts Lead

Chase Buchanan Group; Greater London; Hybrid; GBP 25,000 - 50,000; Full time

Benefits offered by this job

Employee assistance programme

Holiday allowance

Charity matching

Eye care vouchers

Flu vaccination vouchers

Birthday leave

Health cash plan

Job summary

Chestertons Estate agency seeks a confident Account Manager to join our Corporate & Relocation Services team in London. You will manage relationships with corporate clients, relocation partners, embassies and other business partners, helping employees relocate to London find suitable homes across our network.

Based in London with hybrid working (3 days in office, 2 from home), you will own onboarding accounts, act as main contact for enquiries, property searches and ongoing relationship

Qualifications

• Previous experience in residential property, lettings, sales, relocation or account management.
• Strong relationship-building and communication skills.
• Excellent organisation and time management skills.
• Commercial awareness with a customer-first approach.
• Confident working with clients and internal stakeholders.
• Attention to detail and ability to stay calm under pressure.

Responsibilities

• Manage and develop relationships with corporate clients, relocation companies, embassies and other business partners.
• Main point of contact for enquiries generated through assigned accounts.
• Conduct property searches across Chestertons, Chase Buchanan, Campions and wider Group brands.
• Liaise with branch teams to source appropriate properties and maximise viewing opportunities.
• Coordinate property recommendations, feedback and next steps throughout the client journey.
• Support relocating employees and tenants with a professional, consultative service.
• Respond to enquiries promptly and progress them efficiently.
• Work with Lettings, Sales, Key Clients, Build to Rent, Business Development, Tenancy Services and Marketing teams.
• Maintain CRM records and client updates.
• Identify opportunities to strengthen relationships and increase business volumes.
• Monitor service levels and ensure high client experience.

Skills

Relationship building

Communication skills

Organisational skills

Commercial awareness

Client-facing

Attention to detail

CRM experience

Tools

CRM software

RPS (Reapit)

Job description

Chestertons Estate agency seeks a confident Account Manager to join our Corporate & Relocation Services team in London. You will manage relationships with corporate clients, relocation partners, embassies and other business partners, helping employees relocate to London find suitable homes across our network.

Based in London with hybrid working (3 days in office, 2 from home), you will own onboarding accounts, act as main contact for enquiries, property searches and ongoing relationship