Corporate Receptionist - Aberdeen

Rapport Guest Services; Aberdeen City; On-site; GBP 16,000 - 20,000; Part time

Benefits offered by this job

Travel discounts

Grocery discounts

Life assurance

Cash rewards

Daily food allowance

Pension scheme

Wellness programs

Employee Assistance Program

Digital GP services

Learning & development opportunities

WOW Awards

Paid day off annually

Job summary

Rapport Guest Services is seeking a Corporate Receptionist in Aberdeen to be the first point of contact for visitors, clients and staff, maintaining a welcoming front‑of‑house environment.

Responsibilities include managing the reception area, handling calls and enquiries, coordinating meeting room bookings and providing general admin support to ensure smooth daily office operations.

Qualifications

• Excellent communication and people skills are essential.
• Professional attitude and ability to work in a busy office.

Responsibilities

• Greet and welcome visitors, clients, and staff in a professional and friendly manner.
• Answer and manage incoming phone calls.
• Manage visitor sign‑in procedures and maintain accurate visitor records.
• Book and manage meeting rooms and assist with meeting preparations when required.
• Respond to general enquiries from visitors and internal clients.
• Maintain a clean, organised, and professional reception area.
• Provide administrative support to facilities management and other departments when needed.
• Coordinate with building management, security, and other service providers.

Skills

Excellent communication

People skills

Professional attitude

Customer service

Organisation

Time management

Multitasking

Teamwork

Discretion

MS Office

Booking systems

Tools

MS Office

Booking systems

Job description

We are seeking a Corporate Receptionistto be the first point of contact for visitors, clients, and staff, you will play a key role in creating a positive first impression and maintaining a welcoming and professional front‑of‑house environment in our prestigious client location in Aberdeen.

In this role, you will manage the reception area, handle incoming calls and visitor enquiries, coordinate meeting room bookings, and provide general administrative support to ensure the smooth day‑to‑day running of the office.

The ideal candidate will have excellent communication and people skills, a professional attitude, and the ability to work efficiently in a busy office setting.

This is an excellent opportunity for someone with strong customer service skills who enjoys working in a professional corporate environment.

Type of contract:Part‑time, PermanentHours: 25 per week (Monday - Friday, between 12:30 PM and 5:30 PM, with flexibility to cover full day for holidays and any other absences)Salary:£18,204 per annum

What will you get?

• Financial Freedom:Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, a daily food allowance!
• Secure Your Future:Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters:Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally:Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence:Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community:Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Greet and welcome visitors, clients, and staff in a professional and friendly manner.
• Answer and manage incoming phone calls.
• Manage visitor sign‑in procedures and maintain accurate visitor records.
• Book and manage meeting rooms and assist with meeting preparations when required.
• Respond to general enquiries from visitors and internal clients.
• Maintain a clean, organised, and professional reception area.
• Provide administrative support to facilities management and other departments when needed.
• Coordinate with building management, security, and other service providers.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Excellent people skills and a friendly, approachable personality
• Strong communication skills both verbal and written
• Professional appearance and positive attitude
• Strong customer service focus
• Good organisation and time management skills
• Ability to multitask and prioritise tasks effectively
• Reliable, punctual, and responsible
• Strong attention to detail
• Ability to remain calm and professional under pressure
• Good teamwork skills while also able to work independently
• Basic administrative and computer skills (email, MS Office, booking systems)
• Discretion and ability to handle confidential information appropriately

About us

Rapport Guest Services is a multi‑award‑winning company, delivering front‑and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us at www.rapportservice.com.

Rapport vacancies often attract a high volume of applications, but every application is personally reviewed by a member of our recruitment team. We take the time to read your application and consider your experience against the requirements of the role, so there is always a person behind the process reviewing your application.

To ensure we can give each candidate and application the attention it deserves, we can only consider one application per candidate at a time. Even if you have applied for multiple vacancies, we will focus on the role that best matches your experience and background. We therefore encourage you to carefully consider which opportunity is the strongest fit for you before applying.