Corporate Receptionist

Brookfield Asset Manager (UK) Holdco Limited; Greater London; Presencial; GBP 24 000 - 32 000; Tempo integral

Resumo da oferta

Brookfield Asset Management is seeking a highly organised Corporate Receptionist in London to deliver a first-class front‑of‑house experience. You will manage reception activities, coordinate with facilities, and support a professional services environment, ensuring issues are logged and resolved with sound judgement.

The role requires at least three years of corporate reception experience, excellent communication, and strong organisational skills.

Qualificações

• Minimum three years in corporate reception or comparable professional services.
• Polished, discreet service to senior stakeholders and visitors.
• Organised, proactive with strong attention to detail.

Responsabilidades

• Welcome external guests professionally and provide high-quality hospitality, including assisting with coats, luggage and refreshments.
• Manage the reception desk and coordinate front-of-house coverage including holidays and sickness.
• Maintain accurate meeting-room calendars and respond flexibly to changing booking requirements.
• Answer and screen internal and external calls promptly, exercising discretion and good judgement.
• Coordinate catering and hospitality requirements; liaise with Day Operatives to ensure meeting rooms are clean and ready for use.
• Coordinate visitor and staff access passes in accordance with security procedures.
• Handle incoming and outgoing mail and arrange courier services.
• Maintain presentation standards across reception, meeting rooms and communal areas through proactive checks.
• Monitor cleaning standards and liaise with cleaning staff to address issues and maintain service quality.
• Identify maintenance issues and log requests with CWG, tracking progress to resolution.
• Act as first point of contact for routine front-of-house and workplace issues, escalating complex matters as needed.
• Coordinate with building management and service providers to ensure timely action on requests.

Conhecimentos

Reception experience

Communication skills

Time management

Microsoft Outlook

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Location London - One Canada Square, Level 25 Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job Description Role Overview We are seeking an experienced, proactive and highly organised Corporate Receptionist to deliver an exceptional front-of-house experience. The role takes ownership of reception activities, maintains high standards across client-facing areas and plays an active part in identifying and following through on workplace issues. Working closely with the wider office support and facilities teams, the successful candidate will coordinate with cleaning and building management teams, ensure faults are logged with CWG and tracked to resolution, and use sound judgement to resolve routine matters independently or elevate when appropriate. This is a hands-on, collaborative position without formal team management responsibility.

Key Responsibilities

• Welcome external guests professionally and provide high-quality hospitality, including assistance with coats, luggage, refreshments and guest Wi‑Fi.
• Manage the reception desk and help coordinate reliable front‑of‑house coverage, including holiday and sickness cover as required.
• Maintain accurate meeting‑room calendars and respond flexibly to changing booking requirements.
• Answer and screen internal and external calls promptly, exercising discretion and good judgement.
• Coordinate catering and hospitality requirements; liaise with Day Operatives to ensure meeting rooms are clean, stocked and ready for use.
• Coordinate visitor and staff access passes in accordance with security procedures.
• Handle incoming and outgoing mail and arrange courier services.
• Maintain excellent presentation standards across reception, meeting rooms and communal areas through proactive checks and prompt follow‑up.
• Monitor cleaning standards and liaise directly with cleaning staff and Day Operatives to address issues and maintain service quality.
• Identify maintenance issues, equipment faults and other facilities concerns; accurately log requests with CWG and track progress through to resolution.
• Act as a first point of contact for routine front‑of‑house and workplace issues, taking appropriate action independently and escalating complex or recurring matters to the Assistant Office Manager.
• Coordinate with building management, cleaning teams and other service providers to ensure requests are actioned in a timely manner.
• Keep Management informed of outstanding issues, service concerns and operational priorities.
• Take initiative during busy periods to help organise front‑of‑house activities and support colleagues; contribute practical improvements to workplace processes.

Skills and Experience

• Minimum three years’ experience in corporate reception, front‑of‑house or a comparable professional services environment.
• Excellent communication skills with a proven ability to deliver polished, discreet and responsive service to senior stakeholders and external visitors.
• Confident, resourceful and proactive, with the judgement to take ownership of routine issues without close supervision.
• Excellent organisation and time management, with attention to detail and ability to prioritise competing demands calmly.
• Comfortable liaising with cleaning teams, facilities providers and contractors and following issues through to completion.
• Strong interpersonal and communication skills; collaborative, reliable and flexible approach.
• Proficient in Microsoft Outlook and other Microsoft Office applications.
• Willingness to provide reception coverage during colleagues’ holidays and sickness.

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit and business needs, without regard to any characteristic protected by applicable law. Applicant information is collected and handled in accordance with our Applicant Privacy Notice.

Brookfield Asset Management is a leading global alternative asset manager with over US$1 trillion of assets under management across real estate, infrastructure, renewable power and transition, private equity and credit. Brookfield owns and operates long‑life assets and businesses, many of which form the backbone of the global economy. Utilizing its global reach, access to large‑scale capital and operational expertise, Brookfield offers a range of alternative investment products to investors around the world—including public and private pension plans, endowments and foundations, sovereign wealth funds, financial institutions, insurance companies and private wealth investors.

Brookfield Asset Management Ltd. (BAM) is a public company listed on the New York (NYSE: BAM) and Toronto (TSX: BAM) stock exchanges. Brookfield Corporation is a public company listed on the New York (NYSE: BN) and Toronto (TSX: BN) stock exchanges.