Corporate Office Front of House Concierge

Retail; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Colleague discount & benefits

Pensions & life cover

Performance-related bonus up to 5%

Annual leave & flexibility

Cycle to work & health plans

Job summary

Sainsbury's is seeking a Corporate Office Care Concierge for our London Store Support Centre, on-site five days a week near Farringdon station. You will lead the reception, deliver a best-in-class welcome for visitors and colleagues, and partner with FM and building teams to ensure exceptional service.

You will manage guest registrations, support high-profile visits and events, and help maintain meeting spaces and a connected, well‑stocked workplace.

Qualifications

• Demonstrated front of house or customer-facing experience in a corporate or multi-tenanted office.
• Proven ability to manage high-profile visitor events, including guest registration and meeting room coordination.
• Effective written and verbal communication with internal and external stakeholders.
• Track record of identifying and escalating operational issues to minimise disruption.

Responsibilities

• Lead reception and front of house to deliver a warm welcome for visitors and colleagues.
• Maintain positive relationships with building management and Facilities Management teams.
• Support FM during high-profile visits and events, including guest registration and escorting to spaces.
• Assist with guest registration, escorting, and ensuring meeting rooms are ready and well maintained.
• Contribute to Corporate Office Care Hub by handling walk-up queries and escalating visitor management system issues.
• Ensure colleague areas are clean, well-stocked, and spaces reset to align with Next Level service aspirations.

Skills

Front of house

Customer-facing

Stakeholder management

Communication skills

Event coordination

Issue escalation

Visitor management

Tools

Visitor management system

Job description

Sainsbury's is seeking a Corporate Office Care Concierge for our London Store Support Centre, on-site five days a week near Farringdon station. You will lead the reception, deliver a best-in-class welcome for visitors and colleagues, and partner with FM and building teams to ensure exceptional service.

You will manage guest registrations, support high-profile visits and events, and help maintain meeting spaces and a connected, well‑stocked workplace.